Eco Terme Snovik, Kamnik

We arrived around 4 PM on a Monday afternoon in late September. The outdoor pools were closed for the season. We went for a swim in the indoor pool for a couple of hours. The reception staff were very friendly and helpful. We only paid a few euros each for entry because it was the off-season and a Monday -- a real bargain. The locker room was exceptionally clean and very nice. The pool was attractive and a warm temperature. There were only a few other people using the pool at that time, so we found it very relaxing and peaceful. There were plenty of lounge chairs. The views to the outside were beautiful -- you're surrounded by mountains, forests and greenery. We found the experience to be quite pleasant and relaxing. After swimming, we went for a walk around the property. The outdoor pool looked nice and there was an exercise trail on the grounds. We would definitely go back for an afternoon again. Nice place.

The bedsheets had stains and the room in general was dirty, the fridge had a terrible smell and the choice of food was very limited. The room and everyhing in it looked very old and worn. The radiators barely worked. They also only gave one room entry card which meant that I couldn’t charge my phone while i wasn’t in my room.

Esperienza pessima, innanzitutto le terme non sono collegate agli alloggi quindi scomodo, siamo arrivati in appartamento e subito ci siamo accorti che era sporco, polveroso e senza asciugamano da bidet e senza salviette in bagno. Arrivati con il check-in inoltrato da loro per le 16.00 invece delle 14.00 e chiusura anticipata delle terme alle 17.00 invece delle 22.00, quindi già qui penalizzati. La colazione è abbondante ma il personale e impersonale, nessun sorriso nessuna accoglienza.. Lasciamo stare! Il giorno dopo,2 gennaio,siamo andati di sera alle terme perché dal mattino c'era una calca quindi impossibile entrare perché fanno entrare anche gli esterni oltre agli ospiti, senza fare priorità o numeri limitato, quindi entriamo alle 19.00 quando finalmente si era allentata la calca pensando di fare almeno fino alle 22.00 come da orari stabili,ma sorpresa delle sorprese alle 20.00 con un modo arrogante e poco gentile alle 20.00 passa un ragazzo giovane e ci dice a gesti che dobbiamo uscire... Ci informiamo e ci dicono"recupero feste"... Ma recupero di cosa? Che abbiamo pagato per te giorno di terme ma siamo riusciti a farne Uno solo! Mai più!!!