Best Western Snowflake Inn

It was ok for one night. Hotel needs updating, especially the carpet. The ice machine leaked water all over the floor. When we checked in, we had to look for the staff, she was nowhere to be found

Stayed for an entire week in a suite - they did not clean the room a single time even after multiple requests. Refused to bring more towels, etc. front desk was incredibly rude and disrespectful. Finally just started leaving the trash outside the door as that was the only way they’d pick it up. Staff was using the carts and wouldn’t let us use them until we got fed up and told then that they can bring up our luggage then.. we have literally stayed at this location a dozen times in the past and never had an issue, but it was bad enough that we will never be back or recommend it to anyone else.

Hard beds and pushy to get us out way before time. Everything was fine except the beds were super hard. Also, cleaning ladies knocked at the door at 8:30. Then a phone call at 9:30 to let me know that we needed to be out at 11. We already planned on getting out before 11. We came up for a funeral that started at 11. 11 not 8:30 or to disturb us again at 9:30. We will never stay there again.

Terrible, rude staff and zero service through our entire prolonged stay

Got the room at the last minute and they were very kind and professional

Hot tub broken All okay but disappointed the hot tub was not working. Expensive room for no hot tub.