Ramada by Wyndham Sofia City Center

The Hotel Location is very central, the service is very good, and a lovely breakfast.

Its nice. Sauna, spa, and swimmi g paul

📍 Location & Pricing • Location: Sofia, Bulgaria. Strategically located near the main transport hubs. • The metro station (coming from the airport) is very close.  • Tram stops are on the corner, and the main bus/train station is just a couple of blocks away.  • The city center is about 1.5 km away.  • Price Range: 79€/d. 🛏️ The Room Experience • Room Type: Twin room on the 11th floor.  • Size & Cleanliness: Adequate size and clean.  • Bed: 110cm firm mattress, reported to be very comfortable, with two soft pillows.  • Amenities: Flat-screen TV, coffee maker, fridge, and hairdryer included.  • Drawbacks: No major issues mentioned. 🚽 Bathroom Details • Cleanliness & Setup: The bathroom was clean.  • Shower/Bath: High and slippery bathtub. Water pressure was very good.  • Products & Towels: Basic amenities were provided. Some towels showed signs of wear with frayed edges.  🍳 Food & Beverage • Included: Yes, breakfast was included.  • Variety & Quality: A very complete breakfast buffet, offering both hot and cold, sweet and savory options, including some local specialties.  • Negative Point: The only drawback was the juice, which tasted artificial, like a powdered mix.  🏊 Common Areas & Facilities • Facilities: The hotel features a spa, sauna, indoor pool, a restaurant, a cocktail bar, and a casino.  👨💼 Service Evaluation • Reception: Morning staff was serious. Evening staff seemed bothered by questions regarding the spa.  • Cocktail Bar: Staff here was very kind and friendly.  • Spa Staff: Described as serious, speaking only the bare minimum of words.  • Daily Housekeeping: Room cleaning was minimal; they only straightened the duvet, leaving the pillows as they were. Coffee and tea amenities were not replenished.  🚗 Transport & Access • Public Transport: Excellent connection. Very close to the metro line from the airport, with tram stops nearby and the main stations within walking distance.  🔐 Security • Access Control: Access is managed via a key card.  • Safe: There is no safe deposit box in the room.  Final Verdict: ✔ Top Strength: The super comfortable bed combined with the excellent location near major transport links (metro, bus, train). ❌ Main Drawback: The service was inconsistent, particularly the minimal housekeeping (no coffee/tea refill) and the unenthusiastic staff at reception and the spa.

So good and clean hotel, the room was great and has a beautiful view.

Honestly its a mediocre dated hotel that needs massive renovation and upskilling of staff. The corridors are pretty poor condition everything stinks of cigarette and death and the staff barely speak any english l. For a casino hotel absolutely unacceptable. The ONLY GOOD THING about it is the spa that of course is outsourced to another provider thankful. Overall 1. Replace Management 2. Upskill staff 3. Renovate the hotel 4. Do some promo

Decent hotel, but at the same time not special There are better hotels at the same price Shower was dirty and there is a leaking issue

Room was barebones and dirty in places, tired carpet and stains etc. Bathroom okay, dated toilet and broken shower head & holder. Check in desk were helpful, but most other staff I encountered were either dismissive or unfriendly.

The money I spent is definitely wasted, they gave me a hard time & they let me wait for more than 6 hours to be checked in, even though I already informed them that I’ll pay early check in. The facility got more than 600 rooms and themsnsher in the reception area, whose name is Kristiyana, lied on me! She said that there’s no room available to think that there were no more than 600 guests on the said date. She tripped on me same goes with her colleague! This is unacceptable, to think that I am a senior! They made my stay in Ramada Sofia Bulgaria central station branch so stressful. Justice should be served! I paid for my stay & it was not for free!!

Walls were black .. reception was not good enough especially for dealing with customers (except women they were really respectful and friendly on the contrary to a man who was hopelessly impolite to me) .. general room situation was less than 1/5 .. restaurant was really great.. room service was great as well. General attitude was between good and normal