Was extremely disappointed that the wifi in the room wasn’t working at all. This is very bad considering that this is supposed to be a business hotel. Furthermore, no attempt at compensation was offered at all, even though i paid for the wifi which was advertised. Staff also did not bother to update on the status after checking and I had to call the reception again to check on the update of the wifi. That said, the room was adequate and all the staff were still nice (by Bulgarian standards).
I recently stayed at the Sofia Novotel and overall had a pleasant experience. The rooms were very clean and well-maintained, providing a comfortable space to unwind after a busy day. The beds were perfect—not too firm and not too soft, ensuring a great night’s sleep.
The hotel’s location is fantastic, situated just across the street from a shopping mall, which made it incredibly convenient for dining, shopping, and entertainment. The staff were friendly and helpful, always ready to assist with a smile.
The breakfast was excellent, offering a good variety of fresh and tasty options to start the day.
The only downside was the gym, which is quite small and lacks heavy free weights and a pull-up bar. While it’s fine for a basic workout, those looking for a more comprehensive fitness setup might be disappointed.
All in all, Sofia Novotel is a great choice for its location, comfort, and service, but fitness enthusiasts might find the gym facilities limited. I would definitely stay here again!
Hotell i Stolitjna Obsjtina100 % av besökare väljer det här området
Rryetravels2025.12.01
Superb location.
In the city centre.
Historical palace.
Modern interior designs of the rooms.
Soft & fresh bed sheets/towels.
Big rooms.
Spotless clean.
Great amenities with gym.
Delicious with big variations of breakfast.
Helpful and great staff.
Fast check in & out.
Walking distance to all landmarks of the capital.
Public transportation is only 1-2 min walk.
The only thing that miss were the absence of extra tooth paste and tooth brush.
The rest were ok.
Highly recommend.
Definitely comeback here soon.
Hotell i Stolitjna Obsjtina100 % av besökare väljer det här området
SShi Tseng2023.10.05
Location is top of the consideration. Centre located that you can walk to most popular attraction. Metro or tram is very close within steps. Hotel is partly renovated. I believe it will be amazing when finished. Breakfast is not included. 15 Lev per person with small buffet that you can choose most popular items, ie, eggs, ham, sausages, breads or cereals. But they are not very hot on the warmers. However, I would still recommend people to go there for sleep and shower. Room was big enough and balcony overlook the city. Price is very good compare to same standard 3 stars hotel. Staff speaks reasonable English that is convenient. Good luck!
Hotell i Stolitjna Obsjtina100 % av besökare väljer det här området
AAdam.sta2025.06.30
One of the best hotels ive been to for the price. Easy check in and check out and great services across the whole hotel. Very clean and spacious rooms for 3 friends. Smart TV was also great to watch Netflix and YouTube. Also lovely view from the top floor of the city.
Hotell i Stolitjna Obsjtina100 % av besökare väljer det här området
Mmuratguloglu2025.05.25
Its in the center of the city, so you can walk everywhere. The room was very clean and the staff was so friendly.
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9,1/10
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GGästanvändareWas extremely disappointed that the wifi in the room wasn’t working at all. This is very bad considering that this is supposed to be a business hotel. Furthermore, no attempt at compensation was offered at all, even though i paid for the wifi which was advertised. Staff also did not bother to update on the status after checking and I had to call the reception again to check on the update of the wifi. That said, the room was adequate and all the staff were still nice (by Bulgarian standards).
KKMSI recently stayed at the Sofia Novotel and overall had a pleasant experience. The rooms were very clean and well-maintained, providing a comfortable space to unwind after a busy day. The beds were perfect—not too firm and not too soft, ensuring a great night’s sleep.
The hotel’s location is fantastic, situated just across the street from a shopping mall, which made it incredibly convenient for dining, shopping, and entertainment. The staff were friendly and helpful, always ready to assist with a smile.
The breakfast was excellent, offering a good variety of fresh and tasty options to start the day.
The only downside was the gym, which is quite small and lacks heavy free weights and a pull-up bar. While it’s fine for a basic workout, those looking for a more comprehensive fitness setup might be disappointed.
All in all, Sofia Novotel is a great choice for its location, comfort, and service, but fitness enthusiasts might find the gym facilities limited. I would definitely stay here again!
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