Rosetum Kasauli

Staff was very friendly, Swimming pool was awesome, rooms have great views with private balcony. Best couple friendly resort in kasauli.

Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service in where we had dinner. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back for a longer visit in the future.

No room service , no extra keys , no medical emergency assistance, ruthless staff.. No copration at all Poor service...

Excellent experience, best view for outing, supportive staff and excellent service available. Every facility available. Best hotel for family and friends.

My Honest Experience at Rosetum Kasauli – Setting the Record Straight I’m appalled by the unprofessional and accusatory response from the hotel management to my honest review. Since they’ve chosen to fabricate a story and publicly question my integrity, here’s my side – with facts. 1. About the insect in food: Let’s start with the most serious concern. Yes, I reported finding an insect in the food. The fact that I didn’t immediately complain mid-bite does NOT invalidate the issue. Sometimes guests give the benefit of doubt and try not to create a scene – but that clearly doesn’t work at Rosetum. Dismissing a food safety issue by claiming the dish was “finished” is not just irresponsible, it’s dangerous. Clean plate ≠ clean conscience — maybe focus more on your kitchen hygiene than gaslighting guests. 2. On “complimentary snacks” and manipulation: This is a shocking accusation. At no point did I negotiate or demand free food. The snacks were offered by your staff after I raised genuine concerns. I didn’t ask for it, and it was not in exchange for removing my review. Claiming I returned with another review to get “more free stuff” is absolutely FALSE and defamatory. 3. Room Quality & False Advertising: The room provided was not as per description or visuals shown online. There was a foul smell, broken kettle, and no view despite prior commitment. I raised this politely — and instead of taking feedback, you chose to spin a narrative to deflect blame. 4. Discount Demands: I asked for a reasonable adjustment to the final bill considering the poor hygiene and room issues. I did not demand anything excessive. When I was denied, I voiced my concerns, yes — but without any threats or “drama” as you claim. You’re twisting guest frustration into misconduct to shield your shortcomings. 5. Smear Tactics Instead of Accountability: Instead of apologizing, you’ve chosen to attack the guest’s character — that says a lot about your hospitality philosophy. I wonder how many other guests have stayed silent to avoid this kind of public shaming. ⸻ If this is how Rosetum Kasauli handles negative feedback — with baseless accusations and an aggressive tone — then future guests deserve to know.

Hotel property is excellent All eminities are superb and the food is very delicious All staff behaviour is good and specially mr. Harish and mr. Gulpham Room are all good Cleaning Location is good 👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌