Castilla Termal Solares

服務態度佳，附設spa和健身房讓人放鬆心情，房間也很乾淨和安靜一點也不會有隔壁的聲音傳來，早餐簡單精緻美味

Hemos estado genial, el servicio espectacular, las habitaciones muy bien y el spa fenomenal, volveremos seguro

The spa at Solares has great potential, boasting excellent facilities and a breakfast buffet that stands out for its quality and variety. However, it suffers from two of the most frustrating issues a hospitality establishment can face: an unmotivated and disorganized staff, and a poorly behaved clientele left unchecked. The staff appears indifferent and uncoordinated, often leaving tasks half-finished, which results in incomplete room servicing and insufficient replenishment of essentials like towels and amenities. The overall upkeep of the rooms feels neglected, which mars what should be a comfortable stay. The thermal pool, while a wonderful feature, is unfortunately mismanaged. Children are allowed to use it outside their designated hours, disrupting what should be a tranquil and restorative environment. Loud shouting and banging in the hallways at all hours go unaddressed, adding to the sense of chaos and making relaxation nearly impossible. It is a shame because the spa has all the elements needed to be a standout destination, but the lack of attention to organization and guest behavior significantly diminishes the experience. This could easily be an exceptional place with better management and stricter policies to maintain the peace and comfort expected in such a setting.

Enjoyed the spa and massages Lovely place to stay with dogs if you are going to/ from ferry

We have enjoyed stay at this hotel. Very friendly & helpful staff. Excellent breakfast & centrally located to shops, restaurants. Very clean.

Beautiful, fully renovated historic building with excellent and extensive spa and wellness facilities. Very professional, helpful and friendly staff. Amazing breakfast in terms of both quality and choice. Very comfortable and clean rooms. The underground parking has very spacious parking slots. A short drive from Santander but away from the crowds and noise of the city (especially during festivals). Very good value for money - a 4* hotel for 5* service and facilities.