Barceló Maya Caribe - All Inclusive

We had a great vacation in Barcelo Maya Caribe! Clean room, nice staff, delicious food and lots of fun.

Overall very good if you're looking for somewhere quiet and close to everything. Just 20 min drive from quinta avenida playa del carmen. A drive worth taking alot of night life. Cenotes are also very close by. 10/10

Part of large beautiful resort complex with many things to do. Buffet food is pretty good. A la carte restaurants not worth going to as their food isn't really better but selection is much more limited. Beach isn't great, ok mostly for looks as it gets rocky deeper in the water. The best part of the beach is pier with lots of tropical fish underneath. One can jump of the piere and snorkel without need to waste money on tours like XelHa etc. Rooms ok, beds comortable, good AC. Bathroom had no lock and was rather small. Internet good, except on the beach. Pools are large, but quite shallow (4 ft). Cocktail drinks VERY bad. Nightly shows are not all enjoyable, I liked Mexican the best.

The food options were really limited. They don’t tell you that you only get a limited amount of cards to book the restaurants, for example (5 nights = 2 cards for restaurants). Otherwise, you don’t have access to them and will have to eat at the buffet every day. The buffet food didn’t look appetizing. The staff wasn’t super welcoming, we had to ask the waiters to bring us water with our food multiple times and had to wave them down to even come service us. As a non-native/non-Spanish speaker, the staff didn’t try to communicate with you or really give you great service. Obviously with some exceptions. The sheets weren’t fully clean as there were a few spots of leftover dirt from previous users. As it was the season for seaweed, the beach was cleaned every two days rather than every day, which made it difficult to enter the ocean, unlike other resorts. Due to the messy beach, the pool was a better option for our stay, which was really clean and taken care of, even though we were looking forward to spending all our time on the beach. The bartenders were super friendly and helpful. Absolutely great service. Lots of beach chairs with options for shade or sun. The Internet connection outside of the room was very minimal. Barely any Internet connection on the beach and the pool.

Very dated rooms, a/c not working properly and one of the bathroom lights fixture almost falls in my head, lot of loose things in the bath tub, small tv’s and radio clocks, limited amount of outlets for chargers. Rooms definitely need improvement!!

Beautiful property, clean and good food at some restaurants not all of them. Overall was a good stay, the only things we did not like is lines to the restaurants even with reservations so many people pack together to wait in line to get in. Busy season I guess ! Also not much area with AC to cool off and have a drinks, we found a bar with AC on neighbors property, but it barely worked there too. No Bar at the beach, so we barely drinks at this vacation as to not much where to hang out to hide from mosquitoes and heat/humidity.