Maroma, A Belmond Hotel, Riviera Maya

What an amazing property! It was a beautiful property but now is even more beautiful due to the well-done renovations. Incredible rooms setup, views, Restaurants & food and the most well-appointed Spa. The entire staff is super friendly and professional. We were blessed with the weather and full moon nights as well. It was the second visit, but it won't be the last one for sure. Special thanks to Lilian, Sabrina, Pool & Beach, Sergio, Alfonso and Onesimo. The Team at Casa Mayor who we really like them during the breakfast like Karla, Valdivia, Obdulio, Jose Luis. I can really remember all the names, but they all deserve a great recognition because what they do in regard to the special attentions to the details. Also, the team at Wooden provided a terrific service

Excellent in every way. We returned after many years and incredibly impressed by the upgrades to rooms and common areas. Staff top notch (kudos to management) always kind and attentive. Excellent food and dining experience. We are already planning our next visit.

This is a stunning hotel which we had the pleasure of visiting for 4 nights. Rooms, restaurants, beach, gym are all absolutely superb. Best of all is the warm and welcoming service provided by the whole team. Probably the best hotel we have ever stayed at!

Amazing experience. Particularly impressed by the staff and service - they went above and beyond for every detail. They were all extremely personable, kind, and attentive. The food was incredible, and the beach was amazing! I give it an 11/10.

The staff warmly welcomed us upon arrival. The room was exquisitely appointed rooms. The attention to little details in the room. The slippers, the caftans, the interesting books, the tiled sinks, the luxury products, the Mexican inspiration. The delicious and timely coffee service. The fitness center equipped with a massage therapist, good equipment, snacks and cold towels. The breakfast service where homemade tortillas are abundant, the fruit is plentiful, the pastry basket is different each day and the pour over coffee is a cultural experience. The wooden carved lounge chairs with comfortable cushions, chairs for all the guests, and beach attendants who are ready to take care of your every need. The surprise of daily cocktails, fresh fruit, cooling mist or sorbet. The beautiful well-maintained beach and grounds. The spa with it's welcoming staff, well trained therapists, hot pool, and well stocked clean locker room. The fantastic, interesting, beautiful and delicious dinners at both restaurants. One day two employees said when we had a request, "Anything is possible!" The sommelier who guided us through the wines of Mexico. The bartender making interesting and unique cocktails. Our list could go on and on... What we know is that everyone wanted to make sure our week at Maroma was special. Each staff member was there to provide a service, and it is obvious they are very proud of their work and their country.

Our stay at Maroma far exceeded our expectations on every level! The accommodations, service and experience were superb beyond any stay I’ve encountered. The service was perfectly suited to my husband, adult daughter and myself because it was attentive but not smothering which can be a difficult balance in a fine resort such as this. The food and restaurant experiences we had were truly world class. I’d highly recommend the Maroma hands down!