Barceló Maya Tropical - All Inclusive

Loved the service here. Rooms were clean. Room service daily and the mini fridge in the room was always restocked. Pools were large and clean. Swim up bar was nice. Staff were friendly even when treated poorly by other guests. Fun activities. Javi at the breakfast buffet was the highlight of our trip. Beach was not too amazing as we came during the peak of seaweed season. So I don’t blame them. Not sure much effort was being taken the remove any of it though.

Wonderful stay although ******* was the one who dropped the ball both on our transportation times for the shuttle and not having a representative on sight ALL week. We had not contact person to assist us.

despite the fact that the hotel is not new, it has a very beautiful area, a fantastic beach. Everything is well-groomed. The staff takes care of the guests, even if you come to the buffet, the service will be the best.

It’s a lovely resort. We enjoyed every minute of our stay. We had been here once before in 2010. Had a great time.

Excellent staff, they are effective and efficient and work VERY HARD in ALL aspects! Property is kept In immaculate condition! Food is very good! Excellent array and variety of food! 😋 I enjoyed my stay tremendously!!! Would DEFINITELY recommend Barcelo!

We had a fantastic time this last week! My biggest complaint is that they make it look like all the things were included such as bowling, waterslides, surf ride, room service etc. and all of these things were an extra charge. I literally chose this place based on the amenities and things that were included only to find out they weren't. We still had a fantastic time and would stay here again. The room was clean- you had to keep the sliding door shut to the outside or every single thing in the room would get soaking wet when someone took a shower which did happen in the bathroom regardless. The mini fridge was only restocked twice and the second time was just water only. And I had to call and ask the first time. The food was pretty good. The buffet was fantastic and the Mexican and Italian were by far the best two restaurants. The staff is very friendly and helpful. Shopping is way more than anyone can need but very expensive at the mall more so than other places. A very long walk from our hotel to the Mexican restaurant which made us 25 minutes late. Seaweed all over the beach and sharp rocks up to and in the ocean so my daughter got cut on the very first day and we avoided the rest of the time. Drinks were phenomenal and definitely had alcohol in them as I saw other reviews saying that they didn't feel anything. Everything felt very safe.