Premier Inn Solihull (Hockley Heath, M42)

What a lovely hotel, staff super friendly nothing to much trouble,every time we passed a staff member we were greeted with a big smile and a hello hotel clean food was good would definitely recommend and if ever in the area again wouldn’t hesitate too book again thanks for giving us a great start to our holiday!!!

Hotels fairly decent. No air con in the room we stayed in and it was uncomfortably warm. Evening staff at the Beefeater need to go to Specsavers. Physically having to call them over after waiting for ages, watching them pay more attention to cleaning empty tables than existing customers. Eventually we walked out after waiting to try to get their attention to pay the bill. They didnt see us go! Extras got added to the accommodation but even so, poor quality really. Multiple items on the menu not available They were also turning away walk ins even though the restaurant area was over half empty and they were only wiping down tables. When we stayed here last year the menu was excellent with a wide range of steak sauces available and vegetables. Now its only peppercorn sauce (cold) and chips. Think we'll try somewhere else next year.

I know this Premier Inn has mixed reviews, but we found it to be almost perfect for what we wanted. We stayed one night, before an early morning trip to the airport. It's a lot cheaper than staying at the Premier Inn closest to the airport, but it's still only a 15 mins drive away. There is ample free parking. It looks a bit rundown when you first turn into the pub car park and there was old furniture scattered around outside. First impressions weren't great, but once you get inside it was a complete contrast. The staff were friendly. Everywhere was clean and tidy and it looked like the room had been recently modernised. It was very spacious, there was somewhere to put the case, free WiFi, sockets on both sides of the bed, the bed was comfy, the shower was powerful, Baylis and Harding hand wash and shower gel is provided and the mood lighting in the bathroom was a nice feature. The room was warm and extremely peaceful, no traffic noise. It was a really relaxing stay. A couple of things to mention are the hotel has no lift and a handrail in the shower would be beneficial. Overall, though, we thought this was one of the best Premier Inn rooms we've stayed in.