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Verifierade recensioner
Läge och interiör4.5
Bekvämligheter4.3
Service4.3
Renlighet4.5
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Alla recensioner(122)
Positiva recensioner(22)
Recensioner med foton/video(2)
Utmärkta rum(6)
Vänlig personal(6)
Praktiskt för shopping(6)
Utmärkt läge(5)
Gästanvändare
Standardrum
Bodde på jan. 2025
Annat
1 recension
5.0/5
Enastående
Publicerades 8 feb. 2025
Good hotel, stayed here several times over the years. Staff are helpful and pleasant and rooms are comfortable. Breakfast was excellent value for money with the buffet arrangement and variety of foods on offer.
Översätt
Ocean Walter CHIU
Standardrum
Bodde på jan. 2025
Par
1 recension
5.0/5
Enastående
Publicerades 17 feb. 2025
Everything is very good, but we found that TV is not working. Please follow up, Thanks.
Översätt
Ena B
Standardrum i queensize
Bodde på aug. 2024
Res med vänner
3 recension
4.2/5
Mycket bra
Publicerades 11 sep. 2024
Came a long way to stay for couple of days for a wedding. Big reunion w some friends from around the globe.
Pros:
Hotel is at the great location. Lots of food option at Touchwood Mall opposite the hotel. Hotel food are quite reasonable too.
Staffs at the lounge & breakfast are Fantastic. They are friendly and helpful.
Rooms are spacious and bed are comfy.
Cons:
Reception should be better. We were attended by Josh during check in and he is not friendly and helpful when few enquiry asked.
A friend of mine (a couple) was assigned to a room which AC wasn’t working. And when asked for a room changed, he said its not available. He mentioned that it was an ongoing problem and offered them a fan instead. How is that possible they are still selling a dysfunctional room to a guest when they know its an issue! But if they want an upgrade, they can but they have to pay £13!! I think its bizarre!
My friends was stucked to the same room till the end of her stay w a FAN!
Overall I am happy with the stay but i need to rant about the room assignment. Its common sense.
Översätt
Matthew James
Standardrum i queensize
Bodde på juli 2024
Res med vänner
12 recension
4.7/5
Otroligt
Publicerades 12 aug. 2024
Stayed here as we were attending a wedding at the registry office (opposite). Found the check-in staff to be very friendly and efficient. Only one elevator was functioning during our stay. Had booked a double room but was initially allocated a twin, this issue was resolved immediately and without any fuss. Rooms were small but contained all you needed, however as they all had a connecting door there was an issue with people talking in the next-door room late at night and during the afternoon. Buffet breakfast was pretty standard "luke warm" stuff made worse by a lack of marmalade.
Översätt
Gästanvändare
Premium Rum-2 Dubbelsängar
Bodde på juni 2023
Familj
1 recension
5.0/5
Enastående
Publicerades 19 juli 2023
Met with a warm greeting at reception. Registration was swift. The room was spacious, clean, and modern. Excellent facilities both at the hotel and nearby. Food and beverages are reasonably priced. Breakfast was plenty and wholesome.
Översätt
Svar från boendet: Thank you for your lovely review, we hope to see you again soon.Kind RegardsSarah Mallard Front Office Manager
Kiu Wai, Margaret
Standardrum
Bodde på maj 2023
Par
4 recension
4.2/5
Mycket bra
Publicerades 26 juni 2023
Reception ladies v nice and helpful . Breakfast is ok . Room is clean and with air condition .
Location is good next to shopping center . We have a great time there . Many Ths
Översätt
Svar från boendet: Thank you for your review, I am so pleased you enjoyed your visit.Kind RegardsSarah Mallard Front Office Manager
JudyKK
Premium Rum-2 Dubbelsängar
Bodde på sep. 2023
Familj
6 recension
4.0/5
Mycket bra
Publicerades 22 nov. 2023
Very good location, just opposite of Touchwood shopping mall.
Översätt
Svar från boendet: Thank you for your review, I am so pleased you enjoyed your stay.Kind RegardsSarah Mallard Front Office Manager
John Orme
Standardrum i queensize
Bodde på juni 2022
Res med vänner
2 recension
3.2/5
Publicerades 23 juli 2022
There was loud music till around 2am and we could not be moved
You really should advise customers if this when they check in as we would not of stayed if we had known
Översätt
CHIALING
Standardrum i queensize
Bodde på juni 2022
Res med vänner
1 recension
5.0/5
Enastående
Publicerades 11 sep. 2022
Good. My friend had a wedding party there, drinking and dancing all night.
Översätt
Anonym användare
Standardrum i queensize
Bodde på nov. 2022
Par
2 recension
5.0/5
Enastående
Publicerades 2 jan. 2023
All was good on a happy new year
Översätt
Lingyu
Standardrum
Bodde på juni 2023
Res med vänner
13 recension
4.0/5
Mycket bra
Publicerades 20 aug. 2023
Overall good
Översätt
Svar från boendet: Thank you for your review, I am so pleased you enjoyed your stay.Kind RegardsSarah Mallard Front Office Manager