Salino Port Soller

Felt at home from the second we walked through the door. All the staff were so friendly and helpful. Room was perfect with a beautiful view across the bay. Breakfast was so delicious. We had munch and dinner whilst we were there and it was fantastic Pool area was great. Plenty of space. Great bar and tables for Lodi’s or they were happy to bring it to your bed. Really want to come back.

Amazing stay, super quiet friendly staff and stunning views from the junior suite- highly recommended and will be coming back for sure.

the food was good, fairly over priced - as an example a ceaser salad was £21 euro. the rooms were nice. views from the room were nice and very close to all amenities. if it wasn't for being miss sold the room we would have given a 4 star, however at £470 per night a welcome pack explaining everything would be good, we were literally handed room keys told which floor to go and that was it, no info on breakfast, spa, dining times. They miss sold out room, be careful when booking a junior suite, every photo shows a picture of a bath however when we arrived we were given a room without a bath like pictured, we arrive at 1am and after checking into the room I went immediately down to reception, the guy on reception said come back at 8am to sort out the room as he agreed it was not as pictured, I said I wanted a partial refund for the room, as it was miss sold and he agreed. I went back at 8am to be told there was nothing they could do. I said if they didn't change our room I would call amex and escalate, as soon as I mentioned this, they changed our room. to be fair to the manager they were quite good, however I still have not received a refund and I will be contacting amex. I have uploaded pictures of first room and second room and there is a very clear difference. what a shame they lied on their booking app.

We stayed at this hotel early July and I can’t praise it enough. Room was fabulous with a huge bathroom. We had a deluxe room and the sea view was absolutely wonderful. Breakfast was excellent. Plenty of sunbeds and very good staff. We will definitely return. Thank you to all at the hotel.

Great location, slightly away from the busiest area. Adults only, which we appreciated particularly as the pool isn’t huge. Service~ amazing. Cleanliness ~ very high standard Breakfast ~ fabulous with plenty of healthy options. Room ~ perfect, we didn’t book as a package. One day there was only a slight disruption by the pool due to blinds being fitted & the manager sent around complimentary cava! Highly recommend.

Hotel Salino at face value is a really nice hotel. The finishings and decorations are impressive but that ends when it comes to customer service. I’ll start with the good: 1. Breakfast is absolutely phenomenal. One of the best omelets if ever eaten. Good news ends there… Cons: 2. The views don’t negate the fact that going to the pool is basically a “serve yourself” experience. Drinks ordered based on the menu came with a 3 euro up charge because “none of the prices are right” which was a quote from the bartender. The rooftop is a small square footage but you still have to ask for everything and even then you might not get the simple drink you asked for 3. We showed up 10:30 am for a breakfast that closes at 11 am and we’re basically served an attitude. Asked for water and champagne multiple times that never came and there’s nothing worse than feeling like you’re the bad guy when you’re the one paying for basic services 4. Upon checkout and looking over the bill we wanted to go over it since everything you order is charged to the room and when given the bill we were told “I loved at everything it’s all in there” as if this person was with us at every order placed throughout our 2 day stay. 5. Given the fact that it’s 100 degrees here at the time of our stay we wanted to enjoy the pool. The flimsy umbrellas toppled over on multiple occasions and instead of a solution provided we were told we had to “close our umbrellas” due to safety issues and were forced to bake in 100 degree heat. The hotel itself is gorgeous and the food was surprisingly impressive but if you’re looking for a laid back experience I’d look elsewhere. I typically don’t leave bad reviews but when you pay $400+ a night for a room i am expecting the amount of service I paid for. Nobody should ever feel hesitant to ask for basic necessities. My lesson is that every hotel in Mallorca doesn’t have a doorman so it’s a fend for yourself environment and maybe that’s my fault for expecting it on an island I’ve never been to. Regardless there was nothing luxury about our experience and I wish I had more positive things to say but considering the price of the room I can’t confidently say it’s worth the money.