V6735OQpamelaf
17 september 2024
Third visit here. Another quiet and relaxing 10 days. Overall a great stay, but as some previous reviews stated, standards have dipped slightly. This appears to be down to new, mostly young, inexperienced staff. But I think over time things will improve. We had perfectly lovely stay. Room clean and comfortable. Cava, chocolates, bottle of water and big bowl of fruit in room. Beds comfy. Bathroom fully equipped. However, as we stated on our previous stays...they need upgrading to walk in showers! Climbing into and standing in slippery bath with overhead shower really not good!! Restaurant: could not fault the food. Michelin star quality. Gala dinner especially delicious. Pool: lots of comfy loungers, no need to save a bed any time of day! Spa: didn't have treatment this time. But indoor pool and sauna etc fab. Gym a bit sparse, but given my husband was often only one in it, it was ok! Staff, albeit inexperienced, are friendly, polite and try their best. Salvador, Andi and Andreas especially nice. Two other young ladies too, didn't get their names , but they run the bar. Fab. Overall, lovely hotel if you want peace and tranquility, good food, comfy beds, a good night's sleep and a quiet pool experience. Average age over 60. A few younger (and louder often too noisy for this hotel!!). May return again...if bathroom sorted!!
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