GRAND REZEN

Check in was quick, we were given a goodie bag with drinks, snacks, disposable raincoats,and the room came with fruits. Floor was warm n the oxygen tank thgy helped. Oni lacking was size of toilet n hot water taking ages to heat up

It is a 5-star hotel with full facilities, good service, clean rooms, excellent, recommended for travelers to stay.

We stayed one night at this new hotel and were happy with it. The staff, especially our butler Ram (管家拉姆), were very helpful, friendly and courteous. I liked that the hotel had an automatic oxygen supply in the rooms at certain times in the night - it made for a very restful sleep. I would stay here again the next time we go back to Songpan.

Conveniently located 25 mins drive to HuangLong scenic area and 15 mins to the train station. Close to many restaurants. The hotel is simple but has what you need for a night. Common areas are cold but floor heating in the room is nice. I found it a little too pricey for what it offers and for the average in the area.

BUDGET HOTEL AT MAX. DONT STAY HERE. Stayed 1 night. Front desk was unattended to during checkout.. In room temperature was 5degs during winter. Floor heating took 6 hours and was still barely warm and unable to heat up the air in the room. We had to sleep in our coats. When we woke up at 9am in the morning, we realised the floor heating had turned off by itself and we were unable to turn it on again. The hotel probably centrally controlled it to turn it off. Room toilet was extremely small. Room lock did not work and we had to rely on just the latch for safety. Toilet in public dining room was squatting only to our horror.

I came to stay at hotel because it's central between Huanglong and Jiuzhigou. The thing that really stood out about this hotel is the great service. 张可可 went above and beyond the call of duty. Since I don't speak Chinese, she assisted me in finding a restaurant and even came to the restaurant across the street when I couldn't order the food properly. She also arranged transportation for me to cableway at Huanglong, since it turns out that Didi doesn't have any drivers in this part of China. I feel like the care for the guests' wellbeing is what makes this a 5-star hotel experience. Thank you!