GRAND REZEN

Great location and very good service. The reception helps us when needed, even after we checked out. (Especially Ms Maomao)

Great service! Staffs are really nice. The hotel is kind of blocked by other surrounded buildings and it is not that easy to locate. There is no mirror inside the room. Only the washroom have a mirror. The washroom is big but there is no place for you to hang towels and clothes.

Good location in the city center, easy to find restaurants nearby. I think the hotel just renovated, the guest room is quite new, I like automatic toilet. Breakfast also very good. I like they have salad bar , full of vegetables. The most satisfaction is the reception service , they are kind and very welcome, the gentleman staff help me sent my clothes to laundry room and I can received in the morning at reception when I checked out. The staff in breakfast room also good.

It is a 5-star hotel with full facilities, good service, clean rooms, excellent, recommended for travelers to stay.

I had a truly pleasant stay at this hotel. The room was clean, well-maintained, and equipped with everything I needed for a comfortable stay. What made the experience even more memorable was the warm hospitality I received from the staff—especially Ms. Hong Mei. She was incredibly kind, welcoming, and attentive, always going the extra mile to make sure guests feel at home. Her genuine care and professionalism truly stood out and added a personal touch to my visit. Highly recommended for anyone looking for a cozy stay with top-notch service!

We stayed one night at this new hotel and were happy with it. The staff, especially our butler Ram (管家拉姆), were very helpful, friendly and courteous. I liked that the hotel had an automatic oxygen supply in the rooms at certain times in the night - it made for a very restful sleep. I would stay here again the next time we go back to Songpan.