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Verifierade recensioner
Läge och interiör4.6
Bekvämligheter4.5
Service4.6
Renlighet4.6
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Alla recensioner(266)
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Tjandra
Wonderful Scenic Triple Beds Room
Bodde på mars 2024
Familj
1 recension
4.5/5
Utmärkt
Publicerades 12 apr. 2024
The hotel is located pretty near to Jiuzhai Huanglong Airport, around 6-7 km, hence the location is perfect for travelers who arrive by evening flight who wish to visit Huanglong Scenic Area before proceeding to Jiuzhaigou, like us. The hotel provides airport transfer from Jiuzhai Huanglong Airport to the hotel for free. You need to call them on the day of departure/arrival at 9 AM to arrange for airport transfer. You also need a local phone number or WeChat account in order to communicate with the chauffeur. They charge RMB 50 for return transfer back to the airport. The chauffeur, Mr Gen, also drove us to and from Huanglong back to hotel the next day for RMB 200. Mr Gen was extremely helpful. My sister slipped and fell while in Huanglong and needed to go to hospital. He drove us to a local hospital and waited patiently for us to finish seeing doctor, getting x-ray done and getting medicine. Xiao Tai at front desk was friendly and helpful. She provided us a few bottles of water before we went to Huanglong. The restaurant staff was also very helpful. As the restaurant was extremely crowded during dinner, we requested for room service and they delivered our order to our room with no extra charges.
Översätt
Svar från boendet: Dear guest: Hello! The best advertisement is a word-of-mouth recommendation from customers, and we are honored to receive your recognition for our service. Looking forward to your next stay!
psara
Tranquil Exceptional Double Bed Room
Bodde på sep. 2023
Par
1 recension
5.0/5
Enastående
Publicerades 26 okt. 2023
Great, clean ,comfortable,very excellent view , good dinner and authentic ambience of Tibetian.
Översätt
Svar från boendet: Thank you for your affirmation of all aspects of the hotel. The hotel is located on the only way to Jiuzhaigou and Huanglong scenic spots, with a moderate distance and an altitude of 2980 meters. It is easy to adapt to the climate and is the best tourist accommodation in Jiuzhai and Huanglong. The hotel room is clean and comfortable, and the comfort outside the window comes from nature. Please believe that we are willing to create the most comfortable place for you during your journey with the most enthusiastic, meticulous and warm service, and sincerely look forward to serving you again!
cnphoebe
Leisurely Scenic Twin Room
Bodde på juni 2023
Familj
36 recension
2.5/5
Publicerades 15 juli 2023
Disappointing service - the hotel is out of practice. Although we had a nice view, the room smelled of smoke and the TV didn’t work. A bigger problem was the Wifi - this did not work at all. They took 2 hours to attempt to send someone to fix it - at which point someone can hammering on our door at 10pm and it was too late. The restaurant dinner was good however.
Översätt
Svar från boendet: Dear guests, thank you for choosing our hotel. I think this is a misunderstanding. The hotel's TV and wifi can be used normally. When the staff came to your room for maintenance, you said no, and I apologize again. Thank you for your favorable comments on the hotel restarant. We will continue to improve our service and look forward to your visit again!
Gästanvändare
Leisurely Scenic Twin Room
Bodde på okt. 2023
Ensamresenärer
6 recension
4.5/5
Utmärkt
Publicerades 22 nov. 2023
Good location good view hotel
Hotel’s owner is helpful
Översätt
Svar från boendet: Dear guests, thank you very much for your stay and appreciation! I'm glad to bring you a wonderful time for your trip. Your appreciation has given us great encouragement, and it is also the driving force for our progress. We will continue to be enthusiastic and strive to make every guest feel at home, and look forward to your coming again!
Svar från boendet: 感謝您選擇我們並對酒店給予支持與厚愛。您對酒店設施及服務的滿意是酒店全體員工工作的動力,讓每位賓客都能感受到賓至如歸的感覺是我們服務的最終目標。酒店客房温馨的佈置,並配有免費高速 WIFI,是您外出旅遊的最佳選擇。為您服務是我們的榮幸,酒店全體員工期待您的下次光臨!