Grand Hotel Excelsior Vittoria

酒店是家族傳承，服務人員都非常nice，看出是發自內心的喜愛這份工作…好巧，遇上他們米其林晚宴，全程佈置震撼，從草坪酒會開始，到海上煙花秀，從現場小提琴莫奈畫，到終場全體熱舞狂歡🎉，整個氛圍場景宛如童話……完美詮釋意大利人對美好細節的不懈追求！推薦來南意的朋友，一定要來體驗一下

It has taken me months before writing a review on this dreamy property because we have been reminiscing of it. We went on a family trip to Italy and Sorrento and the Costa Amalfitana was part of it. We stayed there for a week and we didn’t want to leave. We found the property through the Amex Hotel Collection and it did not disappoint. The property is beautifully maintained, the lemon and orange trees surround the landscape and adds to the charm. The valley parking welcomes you, they walk you the entrance of the property and take care of your luggage. The check in process was very efficient and the front desk personnel super friendly and professional. We had our teenage sons with us and had booked two suites and it was not needed. The accommodations are very spacious and had a double sofa bed in the sitting area. We had booked one with a king end and one with two queen beds. The beds and pillow were new and very comfortable. Linens were fresh and luxurious. The suite amenities/refreshments were replenished everyday twice a day (mineral water, soft drinks, wine, beer, snacks). The needs and bathroom are kept throughout the day and the bathroom amenities are second to none. The housekeeping staff were always available and very friendly and always providing excellent services. We had the buffet breakfast everyday and it was delicious and great selection of proteins, fresh fruits and bakery. The concierge helped us books a private boat tour to Amalfi and Capri. There is an elevator (part of the hotel) that will take you down to the Sorrento pier. The property faces the pier. The swimming pool is beautiful, the staff is always helpful and caring. We had dinner at the hotels restaurants and it was one of the best experiences of Sorrento. The luxurious services and property amenities are equal to the beauty of Sorrento. We would like to thank Giovanni, Nelo (our boat captain), Giuseppe, the ladies at the breakfast check in, the housekeeping staff and everyone at Excelsior Vittoria. We loved our stay there, we will be back this year, we will always recommend this property to our family and friends.

Extremely happy with GH Excelsior Vittoria. Perfect location in town. Amazing views. Rooms were great. Grounds were huge and very special; far larger than the other grand hotels. There is a long picturesque driveway leading from the center of the town square Piazza Tasso to the hotel. There were lemon trees and jasmine everywhere. Room had a perfect view. The staff were as wonderful and friendly as possible; they all remembered your name immediately following checkin which was extraordinary. We dined at the main restaurant Terrazza Bosquet and it was over the top fabulous. We were given a window view which was by itself worth it. The restaurant was a 1 star Michelin but in our opinion deserved 2 stars. The service was flawless. As a heads up we drove to the hotel and Apple Maps took us to the side street service entrance which was not accessible. The main hotel entrance is on the Piazza Tasso. Google Maps had the correct entrance.

One pillow per bed. Very few outlets. No room in the bathroom for toiletries. Only soap was a combo body/shampoo. Temperature was fixed and couldn’t change. Noisy. Very firm beds. Free wifi and near shopping. But otherwise, disappointing.

I left a handwritten survey that was requested before leaving. It highlighted the kindness and friendliness with which we were treated at all times. Sorrento is a dream location that we already knew, and your hotel made us feel like we were living a unique experience.

The Grand Hotel Excelsior Vittoria is truly one of the most amazing hotels in the world. From the second you step through the gate from the busy street into the hotels lush gardens and perfectly manicured grounds, to the incredible staff, the perfect views, the most comfortable and impeccably designed rooms, and a concierge team that will take care of your every wish- the experience of staying at this hotel is once in a lifetime.