Acqua di Mare Hotel e Resort

My sister and I booked this hotel for my birthday in September 2024, to say that this hotel seems like it was abandoned about ten years ago is an understatement ,it is rated 4 star but this is ridiculous and its about time the agents that are selling this holiday such as Love Holidays actually went out to this hotel to see for themselves how bad it really is, its so run down it should not be open , ive noticed some very smart answers from the management on here in reply to bad reviews and they are masters at this , it would not matter what room you stayed in they are all bad. if by some chance you thought you were near a beach you would be correct but if you want to access the beach from the hotel think again as the steps down are so dangerous two of them have plastic tape to stop you going through, The food is terrible hardly any choice at all and when we asked what meals or snacks were available at lunchtime we were told peanuts or crisps. no mayo ketchup jams or marmalade as we were told by staff they were finished , cold green beans and carrots served up from the evening before as breakfast!. I could go on and on but the point is WHO is giving the 5 star reviews! the actual other bad reviews are totally honest and the owner should be ashamed ,we had to leave and find another hotel at our own expense as Love Holidays were not contactable while we were there and have offered us £62 as laughable compensation, no doubt there will be a clever answer from management but this review is completely honest and for a family believing they are going to this hotel for a holiday as described by travel agents you are in for a shock can not wait to see response!

Siamo stati in questo Resort solo per 1 notte perché eravamo di passaggio ma la prossima volta ci organizzeremo diversamente. Ci hanno assegnato una camera con una bellissima vista sul Golfo dell’Asinara (upgrade molto gradito grazie!) , la piscina e’ situata fronte mare ed è spaziosa e pulita. La colazione a buffet offre varie soluzioni e la si può gustare sulla terrazza fronte mare. Ottima la pinsa del Ristorante in loco. Tutto lo staff cordiale e sempre disponibile.

La struttura si trova a picco sul mare, davanti all'asinara Il panorama e'stupendo, offre dei tramonti sul mare, molto belli. Il personale e' stato fantastico, ha soddisfatto tutte le nostre richieste, nonostante non avessimo segnalato la necessità di stanze al piano terra, si e' adoperato per venire incontro alle nostre esigenze, mettendoci a disposizione camere al piano terra con vista mare. Le camere sono accoglienti e pulite. Purtroppo il resto della struttura risulta molto trascurato, e cosa ancor piu' grave, l' accesso al mare e' consentito solo da scale, precludendo la possibilità di discesa al mare a ospiti con ridotta mobilità. La colazione e' sufficente.