L'Orient Palace Resort and Spa

Beautiful sea view,big room.after I complained the noise at night, the music speaker was moved inside room.

Very old bed and the toilet and shower are broken and bathtub was horrible and the service and the food are very poor quality

非常失望，好位置爛房間

C est bien

Hello, I want to thank all the staff reception for their help and gratitude , in my whole journey they were smiling and giving us the help needed I want also to thank their front office manager Souad, she knows how to manage her staff, she was always near her staff , and she had provided us the help needed.

Unlike me, do yourself a favor, read the comments and take them into consideration, avoid this hotel at all costs, its a 2 star at best !!!!. I was late to book a Hotel in sousse or Hammamet, the orient place hotel was the only 4 star hotel available with a beachfront, and i regret ever booking with them, after a long night car trip we reached the hotel at 10 am, they told us that we would get a room at 2pm and we are denied the right to launch, after long hours of wait in a crowded hall waiting for rooms where the chairs are limited, we finally got a triple room and a double room, the triple room was smelly, the carpet in the corridor and room was dirty, the furniture was old, it has a CRT Tv in 2025, we wanted to change the room the reception staff was rude they didn't want to listen to our complaint, we were not alone the hall was full of angry people either not satisfied with the rooms they got or didn't even got a room it was past 4 pm, it was until 6 pm when they finally accepted to change for us the room it was nearly identical to the first room slightly better with a better view, the carpet also extremely dirty, old furniture also CRT tv, the food is bland, repetitive launch/dinner 7/7 the restaurant is over crowded expect long minutes of queue lines for untasty food, the pool was simple but ok, the beach was fantastic but the parachute boats are dangerous when you swim also you need to get up early for a place to sit in both the beach and the pool, the main hall is always overcrowded with angry people waiting for rooms which is understandable, my mother got her toes fractured because of an unprotected metal bolt in the floor of the bathroom, the only positives are the animation team that do the effort to make this hotel bearable, also the service room lady who was respectful and polite who waw helpful, this hotel needs a full restoration, clearly not a 4 star hotel, i slept in motels way way better then this dumb, if you are searching for relaxation this hotel is clearly not for you.