Hotel Marabout - Families and Couples Only

Rooms were not ready when we arrived so had to wait nearly 2 more hours. Food is repetitive and was average. Tables sticky and dirty. Glasses chipped. If you tip waiters they will bring drinks over to you. Room was large and good sized bathroom but dirty and limescales everywhere. Broken glass in corner of bathroom which wasn't moved for our entire stay. Ac non existence.. felt cold air on the floor and my teenage child slept on the floor for 3 nights so she could be cool. Maintainace came out to fix ac, worked about 10% more nothing major. Room was very smelly. No wifi in the room or dining area or much in the lobby. Best wifi was at the pool. So better to buy your sim there. Avoid the spa!!!! I mentioned to them about my daughters injury continuously on her knee and to avoid that area. I put bandage on it so they don't forget. The kept taking the bandage off and massage the life out her leg. I said she just needs an oil rub on her body not a proper massage. Even during the mssage my daughter told them dont touch this area byt they just ignored her. She was in tears for hours after. The cleopatra bath they offered in the package.. the bath jacuzzi went off 2 mins in and the bath lights turned off. So was sat in that cold bath for 15 mins. During hamam and massage doors fully open and staff walking in and out. The whole spa package was not worth it at all and was not comfortable 😕 We are tea drinkers. Tea was only available at breakfast that's it. Rest of the time we were having cappuccino from the machine. 3 out of 5 days the machine broke down. Sunbeds we're taken by 8am everymorning and it was very frustrating that people would leave their towels ect and not return for hours and hours. But if you ask staff they could put extra beds out for you. Can't change money from hotel via card has to be cash or a 15/20minutes walk to the nearest ATM next to KFC. Apart from loo rolls and towel nothing else is provided eg kettle and bath things which is ok and easily available. The was a fridge in the room but no switch. So we moved the fridge to were the switch is. In total 2 switches only. 1 for fridge and 1 for everything else. We were given 1 water bottle at check in. Next day we asked for another one and was told you were given 1 yesterday. We tipped the cleaner and she would give us 2 waters per day. Now on the good side. We spent most of the time at the pool and it was fun. The paragliding, speed boat and jet ski was great fun on the beach. That was the only time we went to the beach as my daughter had troubles walking on the sand so can't comment about beach area much. But looked pretty. Excursion.. we only done the quad bike and was good fun. Entertainment was ok at night. Overall we did have a good time by the pool but honestly wouldn't go there again.

Good hotel, learnt brilliant arabic and staff brilliant especially Johnny animation and Ahmed server! Great service and pool entertainment. Beach is lovely. The kids loved it!!!

We are having a great time in Hotel Marabout. The animation team are amazing. So fun and friendly. Amazing dancers. A big shout out to Jonny, Alex and Damine. Also Achmed our friendliest bar and waiting staff. Always so kind and helpful.

We had some very good Aqua-Gym with Jonny. The animation team give us some good energy and made ud laugh so much. The hotel gave us some memorys for life

lovely people great service. wonderful view huge beach and pool, great food, good animation, good view from room, good restaurants. Welcome to tunisia, england come to tunisia

Amazing beach and great food, staff is really nice, rooms are clean. Good animation and very good aqua gym with mister Johnny.