Quality Inn & Suites South Bend Airport

I did not get the room that I booked and the pool was filthy no towels out not even lights turned on water is cold as ice cubes. And the front desk was rude to a little girl about getting breakfast before the breakfast was even cleaned up she came up politely and asked if she could make a plate before they cleaned up and she was told no. Mom in me said come on sweetheart and I took her over to her to hurry to make plates for her her little brother for breakfast. Sometimes it takes just a little extra time to be kind but that kindness will be remembered forever. So instead of throwing the food out maybe you should’ve let the children eat it without making them feel as they were a burden for something they had already paid for

Good value. Staff went out of theirxway to cmbe axcomodsting and helpful. Only downside- my room smelled VERY smoky and no way to ventilate it. Otherwise, totally positive.

Mediocre hotel but good price Staff was friendly and helpful. Free breakfast was good. Room was clean for the most part except curtains were filthy and birds were living in wall next to ac. Shower water pressure was super weak. Need to update lamps with those with usb charging sockets. Vending machines not working properly and very inconvenient. Should have a small market area stocked with snacks, after-hours food and sundries like most hotels in this class.