Somerset Grand Citra Jakarta foton

Svar från boendet: Dear Capt320,Thank you for staying with us and for sharing your experience. We’re glad to hear that you and your family enjoyed the spacious 3-bedroom unit and our convenient location near the shopping mall.We appreciate your feedback regarding the furniture, and we’re excited to let you know that we now offer newly renovated rooms with updated furnishings and better in-room equipment. We highly recommend booking one of these upgraded rooms for your next visit to enhance your comfort and overall experience.We look forward to welcoming you and your family back soon!Regards,DodiGuest Service

Svar från boendet: Dear Lia Petalas, Warmest Greetings from Somerset Grand Citra Jakarta... On behalf of the entire team at Somerset Grand Citra Jakarta, we want to express our sincere gratitude for choosing to stay with us. It was a pleasure to have you as our guest, and we trust your experience was nothing short of exception. We recently received your kind words and compliments, and we are truly touched by your positive feedback. It warms our hearts to know that we could contribute to making your stay memorable. Once again, thank you for choosing Somerset Grand Citra Jakarta. We look forward to the opportunity of welcoming you back for another exceptional stays. Yours sincerely, Irvan SIMANJUNTAK | Guest Service Manager

Svar från boendet: Dear Adam Travels, Warmest Greetings from Somerset Grand Citra Jakarta... On behalf of the entire team at Somerset Grand Citra Jakarta, we want to express our sincere gratitude for choosing to stay with us. It was a pleasure to have you as our guest, and we trust your experience was nothing short of exception. We recently received your kind words and compliments, and we are truly touched by your positive feedback. It warms our hearts to know that we could contribute to making your stay memorable. Once again, thank you for choosing Somerset Grand Citra Jakarta. We look forward to the opportunity of welcoming you back for another exceptional stays. Yours sincerely, Irvan SIMANJUNTAK | Guest Service Manager

Svar från boendet: Dear Sir/Madame,Warmest greeting from Somerset Grand Citra Jakarta.Thank you for staying with us on your recent trip to Jakarta.We truly appreciate your time and effort to share your experience at the Somerset Grand Citra Jakarta.Our apologies for having not been able to deliver up to your expectations, especially of your stay experience are not meet with your experience and it was impacted to your unpleasant stay, we were escalated and coordinate with the team management and all related department concern as well of your valuable feedback, and to take necessary action to avoid same issues happened again in the future. It is our mission and pride to ensure that every guest experiences an effortless and most enjoyable stay, we much appreciate your open and valuable feedback and are working as a Service Residences to rectify our shortfalls.Thank you once again and looking forward to welcoming you back in the near future.With warmest regards,Dean Pardina VictoryGuest Service Manager

Svar från boendet: Dear Valued Guest,Thank you for sharing your positive experience with us! We’re delighted to hear that you enjoyed our spacious rooms, swimming pool, and safe surroundings. Providing a comfortable and high-value stay for our guests is always our priority. We truly appreciate your kind words and look forward to welcoming you back on your next visit.Best regards,DodiGuest Service

Svar från boendet: Dear Sir/Madam,Thank you for taking the time to share your feedback and for giving us a score! We’re delighted to know that you found the suite comfortable and appreciated the smart air conditioning system as well as the cleanliness and environment of our property.We understand that the spaciousness of the suite might feel overwhelming for a solo traveler, but we hope it provided you with plenty of room to relax. Regarding the furniture, we appreciate your observation and will consider it as we plan for future upgrades to enhance our guests' experiences.Your kind words mean a lot to us, and we’re thrilled that you enjoyed your stay overall. We look forward to welcoming you back soon and hope your next visit will be even more enjoyable!Warm regards,DodiGuest Service Manager

Svar från boendet: Dear Valued Guest, Warmest Greetings from Somerset Grand Citra Jakarta... On behalf of the entire team at Somerset Grand Citra Jakarta, we want to express our sincere gratitude for choosing to stay with us. It was a pleasure to have you as our guest, and we trust your experience was nothing short of exception. We recently received your kind words and compliments, and we are truly touched by your positive feedback. It warms our hearts to know that we could contribute to making your stay memorable. Once again, thank you for choosing Somerset Grand Citra Jakarta. We look forward to the opportunity of welcoming you back for another exceptional stays. Yours sincerely, Irvan SIMANJUNTAK | Guest Service Manager

Svar från boendet: Dear Our Valued Guest, Warmest greeting from Somerset Grand Citra Jakarta. Thank you for taking the time to provide us with your review. We truly appreciate your time and effort to share your experience at the Somerset Grand Citra Jakarta through Guest Survey Satisfaction. Our apologies for having not been able to deliver up to your expectations, especially of our facilities is not meet with your expectation and it was impacted to your unpleasant stay. Please rest assured that we have escalated and coordinated with the team management and all related department concerns as well of your valuable feedback and to take a necessary action. Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future. With warmest regards, Irvan Simanjuntak [Guest Service Manager]

Svar från boendet: Dear Our Valued Guest, Warmest greetings from Somerset Grand Citra Jakarta. Thank you for taking the time to provide us with your review.We truly appreciate your time and effort to share your experience at the Somerset Grand Citra Jakarta. With a mission to ensure every guest experience an effortless and most enjoyable stay, we take great pride having been able in serving your needs and we are delighted to hear that we have met your expectations. Please rest assured that we have shared your feedback with our respective teams in continuing to inspire and motivate all associates to deliver expectational customer service. Your feedback is integral to our ability to continue improving our services. Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future.With warmest regards, Erick Pradiana