Raffles Jakarta

Overall a great experience staying here. Service is good but the butler services is not as good and tailor made compared to the other newly five star hotels in Jakarta The hotel design is a quite classic but and feel timeless rather than an old vibes

Wonderful staycation

Most are perfect, breakfast is great. Only issue is the room beside main road could be very very noisy because of motorcycles.

Our room was on 18th floor but somehow we could hear the road traffic with motorbike honking very clearly unfortunately. Hotel could use some upgrade in terms of soundproof. Breakfast spread was superb. However, Japanese soufflé was not fluffy and pretty hard, Japanese sashimi quality was average, sushi roll rice was hard and not up to par, plain croissant was not as buttery and fluffy. The rest of the dishes was delicious and service was impeccable. Coffee was great too.

It's my 1st time to Jakarta to meet some friends. Therefore I decided to try this property by booking a one night stay, Raffles King Room during this trip. I was warmly welcomed by Dul who was on the ground, making sure I am not burdened by my baggage and my entrance was welcoming. He never failed to be great and asked my well being from time to time. Checkin was done with Ardi. Ardi was very professional and accommodating, guiding me through how I can maximise my stay based on my needs, recommending me amenities and recommendations both in and out of the property. Really helpful and thankful, especially for the option to have my breakfast in room as I had to leave the hotel early. Eky was very dedicated and friendly, I experienced it first hand as he helped me with my breakfast needs and requirements. Rest of the ground staffs were very dedicated people whom represent the brand and property well. I will definitely be back for a longer stay on my next visit to jakarta.

amazing stay , amazing service. the staff was very helpful. will come back for sure