The Ritz-Carlton Hotel Jakarta Pacific Place recensioner

We stayed at The Ritz-Carlton Pacific Place, Jakarta from April 1st to 7th this year, and overall, it was a wonderful experience. The hotel is located in the heart of Jakarta, within the Sudirman Central Business District (SCBD), making it a perfect choice for both business and leisure travelers who want to stay in a central location. My sister booked a Suite Room with Club Lounge access, and the service was truly exceptional. The butler service was outstanding—always ready to assist, including delivering online orders or guest packages directly to the room. This level of attention and convenience really enhanced my stay. The cleanliness of the hotel was top-notch, and the facilities were well-maintained. There was a good variety of food offered, and one thing I truly appreciated was that the kitchen team was very accommodating—you can even request meals specifically for kids by speaking with the chef or kitchen staff. Everyone was genuinely friendly and helpful. One of the restaurant staff members, whose name I believe was Azzahra, also stood out with her excellent service That said, there are a couple of things to note for families traveling with children. The swimming pool is not particularly kid-friendly, as children must be accompanied by an adult at all times. Additionally, the activities available at the kids club were quite limited. I hope there will be more family-friendly enhancements in the future. Overall, I would highly recommend this hotel to friends or colleagues who are looking for a luxurious staycation experience in Jakarta with excellent service and a prime location.