Ascott Sudirman Jakarta

Ascott Sudirman Jakarta recensioner

Ascott Sudirman Jakarta

Ciputra World 2, Jl. Prof. DR. Satrio No.KAV. 11, Setiabudi, South Jakarta, Jakarta, Special Capital Region of Jakarta, 12930, IndonesiaVisa hotellinformation
Ascott Sudirman Jakarta
Ascott Sudirman JakartaAscott Sudirman JakartaAscott Sudirman Jakarta
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Gästrecensioner

9.3/10
Utmärkt
176 recension
Verifierade recensioner
Läge och interiör9.3
Bekvämligheter9.1
Service9.4
Renlighet9.3
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Alla recensioner(176)
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Utmärkt för affärsresor(13)
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Många bekvämligheter(6)
Elegant miljö(5)
Negativa recensioner(6)
ashng
Premier Studio
Bodde på mars 2025
Bokat för andra
16 recension
10.0/10
Enastående
Publicerades 28 apr. 2025
This room was booked for my colleague because he doesn’t want to stay anywhere else when on business. It’s good value and within budget!
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to provide us with your review.We were delighted to learn that overall you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards.Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future.Best regards,Aulia NurwicaksonoGuest Service Manager
Lucky S.
Premier Studio
Bodde på jan. 2025
Affärsresenärer
13 recension
10.0/10
Enastående
Publicerades 15 mars 2025
Meet the expectation, is within walking distance to Lotte Mall, standby taxi, has a Family Mart besides the apartment building and friendly staff yet the breakfast a bit boring.
Översätt
Svar från boendet: Dear Guest, Thank you for taking the time to provide us with your review. We were delighted to learn that in overall you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards. Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future. Best regards, Aulia Nurwicaksono Guest Service Manager
SoraNotDora
Premier Studio
Bodde på apr. 2025
Par
3 recension
9.5/10
Otroligt
Publicerades 6 maj 2025
Stayed for one night and the room was very spacious and the bed for very comfortable. Bathroom was squeaky clean and toilet had a bidet (yay!). Location wise as well was easy to find as we were driving and there are a few malls located within the vicinity. Unfortunately, the aircon in our room somehow died in the middle of the night so I woke up at around 3am and was suddenly sweating. Thankfully (and gratefully), we managed to call guest services and they sent a technician to our room to fix the issue. Strangely, the room services was not open at 9am (or was it 10am?) which was a bit disappointing because we had hoped to order breakfast from room service before checking out but alas. Staff was friendly and helpful and there was complimentary parking since we were driving. Forgot to take photos because we checked in really late (almost close to midnight) and was exhausted from driving back from Yogyakarta but generally great stay overall.
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to provide us with your review.We were delighted to learn that overall you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards.We do sincerely apologize regarding the AC issue. And regarding the room service of our restaurant, please to inform you that they could only serve buffet in breakfast time (06:00 AM - 10:30 AM), then continue to open the room service at 12 PM. We do really apologize if this information was not well communicated to you during check-in. We will conduct training for the relevant department to ensure this issue does not occur in the future.Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future.Best regards,Aulia NurwicaksonoGuest Service Manager
Danny George
Premier Studio
Bodde på dec. 2024
Ensamresenärer
6 recension
10.0/10
Enastående
Publicerades 30 jan. 2025
A very nice hotel in a great location. I really don’t have any complaints. Highly recommended.
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to provide us with your review.We were delighted to learn that in overall you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards.Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future.Best regards,Aulia NurwicaksonoGuest Service Manager
MariaMaria
Premier Studio
Bodde på okt. 2024
Affärsresenärer
12 recension
10.0/10
Enastående
Publicerades 8 nov. 2024
Ascott’s staff are very accommodating and helpful. You say it, and they will help you with it. I just hope they can have more choices for breakfast. But overall stay is comfortable and nice!
Översätt
Svar från boendet: Dear Maria,,Thank you for taking the time to provide us with your review.We were delighted to learn that in overall you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards.Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future.Best regards,Aulia NurwicaksonoGuest Service Manager
MEHFOOZ ALI
Premier Studio
Bodde på sep. 2024
Affärsresenärer
48 recension
6.5/10
Publicerades 30 nov. 2024
The aircon is shitty in hot Jakarta. The room was super hot and seems not open very long. Lights were dim and not well lit. Alley is hot to the room as hotel trying to save electricity by not running the aircon. In all a disaster stay.
Översätt
Svar från boendet: Dear MEHFOOZ,Thank you for taking the time to share your recent stay experience with us.My team and I regret to learn about the various service shortfalls that you encounter as it is certainly not the level of standards that we are known for. We take the delivery of exceptional guest experience very seriously and will continue to improve the AC.Once again, thank you for your valuable feedback and we look forward to having you back at Ascott Sudirman Jakarta.Thank you and best regards.Aulia NurwicaksonoGuest Service Manager
Adihendra
Premier Tvåbäddsstudio
Bodde på mars 2025
Affärsresenärer
3 recension
10.0/10
Enastående
Publicerades 16 apr. 2025
Great room and facility. Enjoyed my stay thoroughly!
Översätt
Svar från boendet: Dear Guest, Thank you for taking the time to provide us with your review. We were delighted to learn that overall you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards. Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future. Best regards, Aulia NurwicaksonoGuest Service Manager
Anonym användare
Premier Studio
Bodde på jan. 2024
Affärsresenärer
44 recension
10.0/10
Enastående
Publicerades 27 feb. 2024
Perfect stay during business trips. Will definitely recommend to others.
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to share your stay experience at Ascott Sudirman Jakarta!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,Aulia NurwicaksonoGuest Service Manager
Alan
Premier Studio
Bodde på feb. 2025
Affärsresenärer
10 recension
8.0/10
Mycket bra
Publicerades 16 mars 2025
Very good service and very helpful
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to provide us with your review.We were delighted to learn that in overall you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards.Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future.Best regards,Aulia NurwicaksonoGuest Service Manager
Gästanvändare
Premier två sovrum rum
Bodde på maj 2024
Familj
8 recension
9.0/10
Utmärkt
Publicerades 5 juni 2024
Love the 2 bedroom suite big and spacious. Kids loved it. Pool was just a small stretch of lap pool and one corner kids pool. Had the pool to ourselves as there we very little guests around. Kids room were only meant for toddlers. In all, only good for families with little children. Not much entertainment around the area for bigger kids. Breakfast spread was disappointing, not as great as commonly in 5star hotels. Can be better. Nearby malls like Kuningan and Lotte is only 10mins away.. However the drive there with many u-turns and traffic would take u 20-30mins to reach.
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to share your stay experience at Ascott Sudirman Jakarta!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,Aulia NurwicaksonoGuest Service Manager
Gästanvändare
Premier Studio
Bodde på mars 2025
Res med vänner
4 recension
10.0/10
Enastående
Publicerades 8 maj 2025
Nice room and friendly service.
Översätt
JP33
Premier Studio
Bodde på nov. 2023
Affärsresenärer
52 recension
8.0/10
Mycket bra
Publicerades 15 dec. 2023
This is usual place I stayed in jakarta. The breakfast is not great, the rest is good.
Översätt
Svar från boendet: Dear JP33, Thank you for taking the time to share your stay experience at Ascott Sudirman Jakarta! It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home! We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.In addition, we are appreciate your feedback to the cleanliness for our improvement.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,Aulia NurwicaksonoGuest Service Manager
Gästanvändare
Premier Studio
Bodde på apr. 2024
Affärsresenärer
10 recension
8.0/10
Mycket bra
Publicerades 19 maj 2024
good location, helpful staff. nice environment, but the breakfast is not good, limited choices.
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to share your stay experience at Ascott Sudirman Jakarta!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,Aulia NurwicaksonoGuest Service Manager
MjrZ
Premier tre sovrum rum
Bodde på dec. 2024
Affärsresenärer
67 recension
10.0/10
Enastående
Publicerades 19 jan. 2025
nice and a very good job, keep it up
Översätt
Svar från boendet: Dear Guest, Thank you for taking the time to provide us with your review. We were delighted to learn that in overall you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards. Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future. Best regards, Aulia Nurwicaksono Guest Service Manager
Salah naser
Premier Enrumslägenhet
Bodde på mars 2024
Familj
2 recension
9.5/10
Otroligt
Publicerades 18 apr. 2024
It is a unique and beautiful hotel. It was wonderful and the food was wonderful. I recommend booking there
Översätt
Svar från boendet: Dear Salah naser,Thank you for taking the time to share your stay experience at Ascott Sudirman Jakarta!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,Aulia NurwicaksonoGuest Service Manager