Jl. Raya Kalibata No.22, Rawajati, Kec. Pancoran, Kota, South Jakarta, Jakarta, Special Capital Region of Jakarta, 12750, IndonesiaVisa hotellinformation
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1 natt
Gästrecensioner
4.4/5
Mycket bra
130 recension
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Verifierade recensioner
Läge och interiör4.2
Bekvämligheter4.2
Service4.5
Renlighet4.5
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Alla recensioner(130)
Positiva recensioner(129)
Recensioner med foton/video(34)
Utmärkt vistelse!(18)
Vänlig personal(16)
Rent och städat(13)
Utmärkta rum(13)
Praktiskt läge(13)
Utmärkt läge(8)
Fin utsikt(3)
Negativa recensioner(1)
Liam-UK
Deluxerum i queensize
Bodde på jan. 2025
Ensamresenärer
15 recension
5.0/5
Enastående
Publicerades 16 feb. 2025
The hotel and staff are exceptional. Since I arrived I was made to feel welcome and the quality of service is fantastic. The hotel has a beautiful lobby and garden area with a convenience store just to the side of the garden. The rooms are very clean, breakfast was delicious and the staff always happy to help. I’ve stayed at a lot of hotels during my travels in Asia and this is my best experience so far. I highly recommend if you are looking for a relaxing stay.
Översätt
6/8
Svar från boendet: Dear Mr Liam - UK, Thank you for sharing your positive feedback on Trip.com. I am very proud to hear that you found our staff were giving an excellent job. This is definitely what we are aiming for at Swiss-Belresidences Kalibata Jakarta, that all of our staff should go the extra mile to provide excellent service to our guests. I will share your feedback to the team, so that they know that their effort is being recognized. We will definitely be very happy to welcome you again on your next trip to Jakarta. Thank You Kind regards, Nungrudin Sukmawati | General Manager
mortaloveangel
Deluxe-tvåbäddsrum
Bodde på aug. 2024
Res med vänner
18 recension
3.0/5
Publicerades 17 sep. 2024
Front desk doesn't understand english. He still need to check with his duty manager. Room is old & dusty. Refrigerator not cold. Aircon also not cold. TV spoil.
Översätt
Svar från boendet: Dear Mr/s Mortaloveangel,First of all, I would like to thank you in choosing Swiss-Belresidences Kalibata Jakarta as your preferred accommodation during your trip.I would like to apologize for the inconvenience during your stay. I’ve taken the necessary action so that our team is better informed and such things will not occur again in the future.I hope this will not stop you from being a loyal guest, and we will have an opportunity to welcome you again in the future to rectify your recent experience. Thank you for bringing this to my attention, and I look forward to welcoming and meeting you on your next stay with us.Kind regards,Nungrudin Sukmawati |General Manager
Andrew
Deluxe-tvåbäddsrum
Bodde på dec. 2024
Par
9 recension
4.7/5
Otroligt
Publicerades 1 feb. 2025
Lovely hotel with nice restaurant and garden.
Spacious well equipped room and bathroom
Översätt
Svar från boendet: Dear Mr Andrew, Thank you for sharing your positive feedback on Trip.com. I am very proud to hear that you found our staff were giving an excellent job. This is definitely what we are aiming for at Swiss-Belresidences Kalibata Jakarta, that all of our staff should go the extra mile to provide excellent service to our guests. I will share your feedback to the team, so that they know that their effort is being recognized. We will definitely be very happy to welcome you again on your next trip to Jakarta. Thank You Kind regards, Nungrudin Sukmawati | General Manager
Hazrat
Deluxe-tvåbäddsrum
Bodde på nov. 2024
Res med vänner
9 recension
5.0/5
Enastående
Publicerades 30 dec. 2024
Excellent environment,very cooperative front office,quick service..recommended to all
Översätt
Svar från boendet: Dear Mr Hazrat, Thank you for sharing your positive feedback on Trip.com and giving Swiss-Belresidences Kalibata Jakarta your 5 stars rating. I am very proud to hear that you found our staff were giving an excellent job. This is definitely what we are aiming for at Swiss-Belresidences Kalibata Jakarta, that all of our staff should go the extra mile to provide excellent service to our guests. I will share your feedback to the team, so that they know that their effort is being recognized. We will definitely be very happy to welcome you again on your next trip to Jakarta. Thank You Kind regards, Nungrudin Sukmawati | General Manager
fajrimuhaimin
Deluxerum i queensize
Bodde på mars 2024
Affärsresenärer
7 recension
4.5/5
Utmärkt
Publicerades 25 apr. 2024
This hotel is located near the bus shelter and train station, so it is convenient for business travelers. The hotel ambiance is nice, warm, and bright. Overall breakfast was good with a lot of options, serving fresh salads and also tropical fruits such as rambutan and sawo, while it could be improved in terms of service consistency (serving time, availability of food). The room was clean, spacious, with all in-room facilities working well.
Översätt
Svar från boendet: Dear Mr R Muhammad, Thank you for sharing your recent experience to Ctrip.com, we really appreciate it. We are very grateful to know that you had an enjoyable stay with Swiss-Belresidences Kalibata Jakarta, and you loved our location, staff friendliness, room cleanliness and also our breakfast. We will definitely be very happy to welcome you again on your next trip to Jakarta. Kind regards, Nungrudin Sukmawati | General Manager
traveller moms
Deluxerum i queensize
Bodde på mars 2024
Familj
38 recension
3.7/5
Publicerades 12 apr. 2024
Their service was excellent..! Smooth check in n fast respon at the receptionist. The room actually big, but since the furniture inside were full so the space gettin narrow. I loved the atmosphere of the interior design of the lobby n at the room. Nice!
Översätt
Svar från boendet: Dear Valued Guest, Thank you for sharing your recent experience to ctrip.com, we really appreciate it. We are very grateful to know that you had an enjoyable stay with Swiss-Belresidences Kalibata Jakarta, and you loved our location, staff friendliness, room cleanliness and also our breakfast. We will definitely be very happy to welcome you again on your next trip to Jakarta. Kind regards, Nungrudin Sukmawati | General Manager
Anonym användare
Deluxe-tvåbäddsrum
Bodde på juni 2024
Par
15 recension
5.0/5
Enastående
Publicerades 7 juli 2024
Nice hotel with nice view cityscape
Översätt
Svar från boendet: Dear Valued Guest, Thank you very much for taking the time to write such a positive review on your recent stay at Swiss-Belresidences Kalibata Jakarta. We are very happy knowing that you loved the room that we provided, cleanliness and the staff friendliness, those are a few little things that we provide at Swiss-Belresidences Kalibata Jakarta to ensure our guests get a good night sleep. We would also like to thank you for giving us 5 stars and recommending us to travelers planning to stay around Kalibata, Jakarta Area We look forward to welcoming you soon on your next trip to Jakarta. Kind regards, Nungrudin Sukmawati | General Manager
Gästanvändare
Deluxerum i queensize
Bodde på maj 2024
Familj
2 recension
3.5/5
Publicerades 20 aug. 2024
We were here as we needed to catch an early Whoosh train to Bandung. Very near the station and probably the best quality hotel in that area.
Översätt
Svar från boendet: Dear Valued Guest,Thank you very much for taking the time to write such a positive review on your recent stay with family at Swiss-Belresidences Kalibata Jakarta.We are very happy knowing that you loved the room that we provided, cleanliness and the staff friendliness, those are a few little things that we provide at Swiss-Belresidences Kalibata Jakarta to ensure our guests get a good night sleep.We look forward to welcoming you soon on your next trip to Jakarta.Kind regards,Nungrudin Sukmawati | General Manager
Andy
Deluxerum i queensize
Bodde på feb. 2024
Familj
2 recension
4.2/5
Mycket bra
Publicerades 10 mars 2024
Service in breakfast with my family is very bad, when only my wife and my child breakfast not have help to take any food.
Översätt
Svar från boendet: Dear Mr AndyFirst of all I would like to thank you in choosing Swiss-Belresidences Kalibata Jakarta as your preferred accommodation during your trip.I apologize concerning the issue. Your comment is valuable, I highly appreciated it. I will certainly address the problem you encountered to better serve our future guests.Once again, I apologize for the inconvenience caused and I looking forward to welcoming you back to Swiss-Belresidences Kalibata Jakarta in the near future. Thank you.Kind Regards,Nungrudin Sukmawati | General Manager
Anonym användare
Deluxerum i queensize
Bodde på apr. 2024
Ensamresenärer
271 recension
3.7/5
Publicerades 5 juni 2024
Close to mall and many eateries here,staff are helpful but lifts take forever
Översätt
Svar från boendet: Dear Valued Guest,First of all, I would like to apologize for any inconvenience caused during your stay, and I thank you for choosing Swiss-Belresidences Kalibata Jakarta as your preferred accommodation during your trip in Jakarta.Your comment is valuable, I highly appreciate it.Concerning your complaint, I will take all necessary action accordingly based on your review score in each field, however as you did not leave your name clearly, I cannot investigate completely especially regarding the unprofessional staff you mentioned.Once again, I apologize for any inconvenience caused and request you send me an email with specific information so I can investigate fully.Kind Regards,Nungrudin Sukmawati | General Manager
Pek Tin
Deluxe-tvåbäddsrum
Bodde på jan. 2023
Annat
10 recension
4.0/5
Mycket bra
Publicerades 5 feb. 2023
This hotel is located near RS PON where my sister is right now. The hotel’s location is far from central but its near hospital where my sister is admitted. I like the breakfast thats full of varieties. The room is clean and 2 bottles of mineral water are given daily. We have stayed here for a total of 4 nights. Its recommended for people who want to go nearby this area. There is also an alfamart just right in the hotel which is so convenient.
Översätt
Svar från boendet: Yang Terhormat Bapak/ Ibu, Salam Hangat dari Swiss-Belresidences Kalibata, Jakarta! Terima kasih telah memberikan hotel kami penilaian dan ulasan yang baik selama kunjungan Bapak/ Ibu di Swiss-Belresidences Kalibata, Jakarta. Kami sangat senang untuk mendengar bahwa Bapak/ Ibu menikmati fasilitas hotel kami. Kepuasan dan kenyamanan tamu merupakan prioritas utama kami. Sekali lagi, kami ucapkan terima kasih dan kami berharap untuk dapat melayani Bapak/ Ibu kembali di Swiss-Belresidences Kalibata, Jakarta pada kunjungan berikutnya. Semoga Bapak/ Ibu Sehat Selalu. Salam Hangat, Agung A Wibowo General Manager
Amal_07
Deluxe-tvåbäddsrum
Bodde på maj 2024
Res med vänner
6 recension
4.7/5
Otroligt
Publicerades 6 juni 2024
nice and clean..
worth of price
Översätt
Svar från boendet: Dear Mr AmalThank you very much for taking the time to write such a positive review on your recent stay at Swiss-Belresidences Kalibata Jakarta.We are very happy knowing that you loved the room that we provided, cleanliness and the staff friendliness, those are a few little things that we provide at Swiss-Belresidences Kalibata Jakarta to ensure our guests get a good night sleep.We would also like to thank you for giving us 5 stars and recommending us to travelers planning to stay around Kalibata, Jakarta AreaWe look forward to welcoming you soon on your next trip to Jakarta.Kind regards,Nungrudin Sukmawati | General Manager
Fikri A
Deluxe-tvåbäddsrum
Bodde på juni 2023
Affärsresenärer
9 recension
2.0/5
Publicerades 27 juli 2023
They need to improve their staff hospitality. I came at midnight and they said my booking is tomorrow. It is stated 25 july 00:00 i can check in.
Their food is so so. Not that good.
Översätt
Svar från boendet: Dear Valued Guest, Thank you for giving us your feedback. We're sincerely apologize for your experience while stay us. We will absolutely address the concerns you mentioned with our department regarding our guest services teams to ensure consistency and communication. We will take your comments back to our management teams and look for ways to improve while we bring on more exciting stays for everyone to enjoy. Thank you again for your feedback, we will truly work hard to improve! We appreciate your insight and are currently working on improvements. Agung A. Wibowo General Manager Swiss-belresidences Kalibata
Gästanvändare
Deluxe-tvåbäddsrum
Bodde på dec. 2022
Familj
1 recension
4.7/5
Otroligt
Publicerades 29 jan. 2023
Took approx. 30mins to get the extra towel until it came. Might be because it was on weekend? The rest is super fine
Översätt
Svar från boendet: Yang Terhormat Bapak/ Ibu, Salam Hangat dari Swiss-Belresidences Kalibata, Jakarta! Terima kasih telah memberikan hotel kami penilaian dan ulasan yang baik selama kunjungan Bapak/ Ibu di Swiss-Belresidences Kalibata, Jakarta. Kami sangat senang untuk mendengar bahwa Bapak/ Ibu menikmati fasilitas hotel kami. Kepuasan dan kenyamanan tamu merupakan prioritas utama kami. Sekali lagi, kami ucapkan terima kasih dan kami berharap untuk dapat melayani Bapak/ Ibu kembali di Swiss-Belresidences Kalibata, Jakarta pada kunjungan berikutnya. Semoga Bapak/ Ibu Sehat Selalu. Salam Hangat, Agung A Wibowo General Manager
Anonym användare
Deluxerum i queensize
Bodde på nov. 2022
Par
14 recension
5.0/5
Enastående
Publicerades 25 dec. 2022
staff ramah 5/5
request terpenuhi smoking room & high floor
next bakal kesini lg
berikut pemandangan dr lantai 12
Översätt
Svar från boendet: Yang Terhormat Bapak/ Ibu, Salam Hangat dari Swiss-Belresidences Kalibata, Jakarta! Terima kasih telah memberikan hotel kami penilaian dan ulasan yang baik selama kunjungan Bapak/ Ibu di Swiss-Belresidences Kalibata, Jakarta. Kami sangat senang untuk mendengar bahwa Bapak/ Ibu menikmati fasilitas hotel kami. Kepuasan dan kenyamanan tamu merupakan prioritas utama kami. Sekali lagi, kami ucapkan terima kasih dan kami berharap untuk dapat melayani Bapak/ Ibu kembali di Swiss-Belresidences Kalibata, Jakarta pada kunjungan berikutnya. Semoga Bapak/ Ibu Sehat Selalu. Salam Hangat, Agung A Wibowo General Manager