25hours Hotel Jakarta The Oddbird

Stayed there twice. First time was great. Booked a studio room this time and intended to stay for a week. The room looks nice. However, the shower was clogged literally 2 minutes right after I turned the shower on. Apparently there’s a lot of hair stuck in the drainage and has never been cleaned up. While I took the shower, I turned the tab in bathtub on, wanting to clean for the first round. The water in bathtub was grey color, so I didn’t even bother to go into it- considering the shower room is already flooded. However, when I drained all the water out, there’s so many brown ish color stains appeared in the bathtub. It was really gross. Called Maintenance in the morning as my partner wanting to take a quick shower before work, we booked an extra night and didn’t realize that we have booked a different room type. There’s no consideration about the shower issue we have reported already, Reception insisted to have us move rooms. No problem. But we ended our stay there and decided to move to other hotels. Service was okay before problems, no service recovery skills they uphold considering this is an Accor branded hotel.

Great design, great service, connected to a wonderful mall too.

일단 공사가 마무리. 안되 상태에서 오픈해서인지 자체 식당도 없고 로비공사가 안끝나서 임시로 골방같은데서 하고 있음. 출입구도 주변사람에게 물어봐시 찾았음. 룸컨디션은 좋은 편이나 TV가 방크기에 비해 너무 작음. 또한 방에서 미세한 소음이 나서 잘때 거슬림.4월중에 로비공사가 마무리된다하고 6월에 호텔을 오픈한다고 함.