Gästanvändare
23 april 2025
Pretty poor standard for a Premier Inn. On arrival we were greeted (use this term very loosely as he was disinterested) by a guy on reception. We were given a key card to room 209, and upon entering could see that the room had not been cleaned! The bed covers were crumpled as if someone had been sitting on the bed & there was a dirty mug on the side. Went back to reception to complain, told guy on reception & his response was "that's interesting, very interesting" I was not impressed, we'd travelled from Yorkshire & his manner was bordering sarcastic/rude. We were given room 309, got in & it was ok, but not up to Premier Inn standard-grubby net curtain, paint missing from door frame, sachets of sugar under the bed. I went to have a shower & there was 1 towel! Now I'm all for sharing with my other half, but 1 towel between 2 of us, is not acceptable. Back to reception again for more towels.. Only good thing was the comfy bed & quietness if the room considering its set back from the A43 Breakfast.. not worth £10.99, several items missing & not replenished, also very greasy bacon, it was sat in a bath of oil, very disappointing considering we hadn't eaten djnde 3pm the previous day. Hotel may be in a good location but it's definitely poor for a Premier inn
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