Bartley Lodge Hotel

The hotel is in a great, quiet location and it is a very beautiful building. The room was clean and pleasant, but it wasn't quite what I expected. Through Trip I thought I had booked one room up from the smallest option, but alas turns out I had not! The bed was also advertised as a standard double, it definitely is not in the smaller rooms, it is a small double, and this made sleeping for two a little uncomfortable. The room was also very hot even though we turned the radiator off and had the window open all night but I think this is just due to it being an older building, heat rises etc. The pool room really needs TLC. It is very overlooked and we felt really lets the hotel down. It's shame as it's a lovely space - even a quick lick of paint would bring it back to life if money doesn't allow for larger maintenance. Staff were all very friendly, especially the two we were served by in the restaurant for dinner. The food was okay but a little over priced but the service made up for that. All in all for a quick overnight stop it was fine.

We had a lovely stay at Bartley lodge. Beautiful manor house on lovely grounds. Good value and good size family rooms. We loved that the pool had long opening hours. We had dinner onsite one night which was delicious and kids menu too.

Dissapointed I was a little dissapointed with our stay. We booked this place as we were visiting peppa pig world but wanted somewhere a little nicer to stay than the local holiday inn. Upon arrival we were informed there would be no house keeping during our stay, this meant we'd ran out of tea bags on the first morning and both the bins were overflowing as we were staying with out 3 year old. We had no soap, shower gel or shampoo in our room, i did try to ask at the front desk but gave up. We had an issue with our bath on the first night, the plug wouldnt release to drain the water. We had to get staff up to the room to remove the plug and the following day they provided a new plug but it was too large to fit in the hole so we couldnt fill the bath up the next time. We had dinner in the hotel restaruant on our first night where the service was poor. We had booked a table but they didnt have a record of it. I order ateak rare and it was more medium/well. We ordered a round a drinks with one of the staff and after 15 minutes had to reporder as there was 'no record on the till' Our room was also over the washing machines so we were woken up fairly early to thrumming of the washing machines which was very loud in the room. All of this is a shame as the hotel and gardens are very beatiful and would otherwise make for a lovely stay.

Nice large Manor House hotel with extensive grounds. All clean and well looked after but a couple of areas could do with refurbishment now due to age and general wear and tear. Nice that they allow dogs. Great stay, friendly staff, many thanks.

A relaxing short stay Nice old style building with themed decoration and preserved older features. The swimming pool was clean and ideal temperature. However, probably due to the size and age of the property the water pressure in the room was very low (for shower, basin and toilet). We knew it was a small (snug) room when we booked but it was adequate for our 3 night stay.

Average hotel with room for lots of improvements This was just an average stay which is a shame as it looks like such a lovely hotel. Upon arrival we had to wait a long time to check in as the receptionist was also the person serving at the bar in a different room. Arrival drinks were disappointing as the barrel needed to be changed but staff had no time to do this. The room was boiling hot even with the window wide open. No controller or way or turning on the air con. Room was very noisy at 5am and sounded like we were right above a generator which woke the whole family who couldn’t then go back to sleep. Very disappointed.