Woodroffe Hotel

The room was spacious, clean, and very comfortable. The staff were friendly and always willing to help

Cleaning service and location is good

I spent 2 nights in Woodroffe hotel. The receptionists were friendly and helpful. When I visit Southport again, I would love to stay in your hotel again.

The room is spacious and open. Location is great, only a few minutes walking distance from Tram.

The hotel is very clean and the room is spacious. Facility is good. Staff is very friendly. Only if the hotel could provide 24-hour reception, the rating would 10 out of 10.

I stayed here for 5 nights and the location was merely acceptable. The amenities were basic, and the King size bed was actually two single beds pushed together. The mattress was of poor quality, leading to significant back pain. Checking in late was a hassle, and there were timing issues with luggage check-in because of the staff's limited working hours. It’s unacceptable to call this a hotel when there’s no one available to assist customers at the front desk. The late check-out hours are inflexible, and the manager’s demeanor was less than approachable. Overall, the staff failed to exhibit a service-oriented attitude.