TRYP by Wyndham Southport Gold Coast

Every thing is perfect room is so nice the pool is such a beautiful

它是新的Airbnb是一個公寓作為酒店類型 所以很多東西都不完善 App寫2點入住 當要辦理登記時被告知房間還沒收拾好要3點才能入住 到時了卻又被告知還沒好要再等 然後app也寫12點checkout的 可是詢問後又說是10點 這樣會讓顧客很confused好嗎！？而且有一位外國服務員態度很差！其次入住後發現有些地方沒有很乾淨 也沒有入住資訊說明 比如Wifi密碼 游泳池健身房的位置 都沒告知都是要親自詢問！當天還碰到Wifi壞了要維修住兩天根本沒辦法使用電視！住宿是不錯的 位置靠近Seaworld 去市區也不遠 但由於可能是新開的很多東西很不完善 希望他們可以改善！

Very friendly and helpful staff. Room was in excellent and clean condition. Will definitely book again next time we are down

Great overall, but needs a few tweaks The room itself was great, as was the location in regards to the event we were attending. It was clean, well equipped, spacious and quiet at night. However, I tried many times in the lead up to our stay to enquire about parking, but never received an answer and eventually gave up. We also ended up having to cancel one night of our trip and this process was not easy. It took several days with plenty of emails and chats. Then once we checked in the front desk still wasn't aware of our changes. It all worked out in the end, but it was a bit of a headache. I also thought it was silly of them to only have one person manning the front desk at checkout time (9:45am). There was a large wait and we ended up late to an appointment. Finally - the restaurant downstairs seemed really nice. We didn't eat there, but walked through more than once. They had a musician playing while people were eating and the volume of his music was so loud people had to shout to have a conversation. I've been at other places like this and hated it. Some quiet background music is great. Very loud music - no matter the type of music - makes it too difficult to have a conversation with the people you're dining with.

It was clean because it’s new. There was no room service or house keeping service during our stay. There was no phone in room so every time we have to go to reception to ask for things. All over nice but not worth $500 night

Expensive and a shame that they don't have any 2 queen bed rooms, but the room and accompanying view are definitely impressive