La Reine Hôtel & Restaurant , City Centre

I was nervous about booking this hotel after reading the reviews, but went for it anyway. What a great hotel. We were on a motorbike tour and had been delayed en route, so arrived after reception was supposed to be closed. Not only had they emailed us instructions, but also stayed on later so they were there when we arrived at about 8pm. We didn't get the lady's name but huge thanks to her - we were tired and stressed when we arrived, so it made such a difference for someone to be there. There is parking, but just be aware it's on a hill which can be steep, so make sure you park accordingly on a bike! The room was fairly basic but exactly what we needed - an amazing shower, comfortable beds, air con, and space for motorbike gear. We were in an external block. The only annoying thing is that the bathroom light is on a motion sensor and is very bright, so if you need to go during the night it's quite blinding. We ate at the restaurant for dinner - although expensive, the food was amazing and delicious, and the waitress really friendly with great service. We had breakfast which was also delicious. We only had pastries and fruit, but it was lovely and fresh. We were offered eggs/omelettes. We will definitely stay here next time we're in Spa, perfect for what we needed.

The newly built or renovated hotel is functional but lacks the charm of spa. The room we had, in the new block, was charmless. The lighting bright and harsh (you will be blinded going to the bathroom at night), the concrete floor cold and no extra blanket if your feet get cold. The towels are also very thin and feel cheap. There was freely available street parking so why the hotel makes you pay for parking their parking spots seems strange, unless another way to squeeze the wallets of guests. Like the breakfast. It is overpriced at €18 per person. It is basic and lacks freshly sliced vegetables to accompany the hard boiled eggs (kept in the fridge), no natural yogurt - only flavoured, and store bought orange juice poured into a jug. We won’t stay again. We never tried the restaurant so can’t comment.

Super sympathiek hotel met meer dan voldoende faciliteiten. Mooie propere kamers. Parking aan democratische prijs. Ontbijt OK. Zeer vriendelijke beheerders, die er alles aan doen om de gasten het zo comfortabel mogelijk te maken.