Homewood Suites by Hilton Reading

We had a pet travel with us and on the website it showed pet friendly but then when we got there there was a $75.00 charge. The ******* website did not indicate this.

Service and staff were excellent. Rooms were good- generally a nice hotel/ good stay here

In order to get clean towels, you had to bring your dirty ones down to the check-in counter. Breakfast poor quality, replenishing of empty food containers, lacking proper timing. Food trays would be empty and they were very slow in refilling them for guests . The lobby and dining area air conditioning was either turned off or sat at a very warm temperature, which was uncomfortable. Rooms and common areas were clean, however, the small elevator had a tasteful odor.

Overall the room just wasn't clean. There were water marks on the kitchen table, the end table in the bedroom had streaks on it like it was just wiped with a wet cloth, the bathroom fixtures were dirty. There was paint on the dresser. The door knobs had been painted and it was flaking off. The cover for the dome light in the bathroom was missing. The showerhead was nasty. The toilet paper holder was falling off the wall. The lighting was very harsh. There was a large difference in temperature between the living area and bedroom. On a good note the staff was very nice. It's also located in the same parking lot as several stores and restaurants. I would not recommend this hotel nor will I stay here again.

We always enjoy staying here for the staff friendliness, good breakfast, cleanliness & it is so quiet!

Appearances at first a little deceiving Lobby was gorgeous but in the room we Rotting trim and concerning fixes in bathroom Surly breakfast crew whose warm menu caters to a specific customer base (chicken carnitas and all the fixings and everyone else powdered eggs. Runny oatmeal with brown sugar setup like concrete, black looking bananas. At least the coffee is always good.