Home2 Suites by Hilton Springdale

Everything was nice and clean. The room was nice and spacious. There was lots of storage and counter space. Bathroom and shower were very nice. The breakfast was pretty typical of hotel breakfast.

Traveler now with a headache Service desk staff were very friendly. Issue was while opening the blinds to my room, the metal cover at the top of the shades fell off and hit me in the head cutting me above my eye and causing me to start bleeding and my head is still sore today. I understand things happen and reported the issue to the front desk. I see it as more of an obligation to report since it is a safety issue. I am lucky it didn't cut me right in my eye. They are lucky it hit me and not a child or elderly person whom could have been hurt really bad. I hope the incident report is taken seriously so nobody else is put at risk and hopefully all the other rooms are checked for safety concerns. If it would have hit one of my children or spouse, I wouldn't be as nearly as kind as I am. Overall the staff were pleasant and the room was comfortable except for the incident.

Wasn't the right place. Even though it was the same hotel chain, they wouldn't switch places. I ended up paying double. 2 rooms at the wrong place and 2 rooms where i stayed.