The Grand Mamta

Today I checked inn ( 27 April 2025 ) at the grand mamta property and I had opted for the MAP (Modified American Plan) which, as advertised, included both breakfast and dinner with a good variety of options. Hotel team stating that due to less occupancy of guests, such a food plan is being given which is not acceptable to us. Unfortunately, I was disappointed to find that the food provided was very limited and did not match what was promised at the time of booking. The variety and portion sizes were far below expectations, and this affected the overall experience of our stay. Additionally, I found the behavior of some restaurant staff members to be quite unprofessional. They were dismissive when we inquired about the meal options included in the MAP plan, and their attitude did not reflect the level of hospitality we had anticipated. I believe in constructive feedback and hope you will look into these concerns seriously to ensure a better experience for future guests. I would appreciate a response regarding this matter and, if possible, some clarity on how this will be addressed. Thank you for your attention. M Khalid

When we had booked the hotels for 3.days and also 5 room per day... by hoping that hotel staff will co-operate if needed.. We just asked for few water bottle And they said this will be chargeable @ 2.5 times rates... Staff should be soft and calm At restaurant They are straight forward with having reply no And bathroom having Very slipy tiles.... Great risk of accident

I stayed here with my family for two days . Hotel is good but rooms still needs modern renovation. But overall my experience is very nice. Staff is very good . In restaurants Mr. Jahangir ahmed, midair line,umer. Aadil are really good in nature and very polite. Front desk stall is also very cooperative Sejal and sunil. Moreover the best thing is food qty quality is mouth watering and cost of dishes are very nominal. I will advice to tourists don’t miss there food. In night live music was there. God soothing with positive vibes. I will suggest must try this hotel once.