Porth Avallen Hotel

I was booked into the hotel from 1st to 8th September 2024. Very friendly reception from Haley who was the only person who helped our luggage to our room. Room although smaller than expected definitely needed updating and the bed comfort could be improved with a topper ( other guests said this) The fan in toilet refused to shut off even when switched off and ran all night keeping us awake. We requested a room change to next to our with a double sea view and £20 extra which I only was aware after checking the final bill. The breakfasts were very good with a wide cooked choice but breakfast was timed because there was only one chef on duty at breakfast and evening meal. We left a day earlier which was our choice but was still charged for the breakfast despite us not being there , we understandably paid for the room which was ok. The evening meals were quite expensive with mains from between £20 - £30 and a pasty, peas and gravy was £15 was grossly overpriced. The whole six days and nights cost all in circa £1100 which was overall the cost of a week in Corfu including flights from Birmingham for two people. I suppose my overall score would be 7.5-8 points . Best part was the helpfulness of the staff who would score a 10 well done 👍 to all of them.

Family meal spoilt by lack of communication, slow service and attitude of owner. Food itself was very nice but we were not advised as to the wait due to the time needed to cook one dish, waitress only managed one dish at a time, was reluctant to clear empty plates, never asked if drinks wanted replenishing. Took over half an hour for desserts to appear miraculously once we decided we no longer could wait due to another appointment. The owner felt we were unreasonable and was rude and felt we were unrealistic in our expectations as to service time yet we had been served a few days earlier in the same area, in good time even though we were a table of 6.

We loved the location and the very professional and friendly staff. The meals at the hotel were very good and the walk down the path to Charleston Harbor was fun! I would recommend this highly.., lovely views of the cliffs and sweet little bar and dining area.

We have been welcomed by the owner muttering, whilst on the phone, "wipe your feet on the doormat before coming in". Once we were inside, we smelled the stale scent of carpet and immediately thought some water and soap could help. The main courses were decent but bland, prices were steep but expected. The surprise came with the bill: they overcharged the wine by £16 (they amended it after having told them) and they charged our table £24 for 9 bite-size slices of stale bread and a can of pitted olives from Tesco. We found the overall experience soulless, you could do so much better than this

This is a unique hotel. I can't give it five stars as the negative reviews below reflect the fact that the decor in the rooms is out of date. BUT the location of the hotel is spectacular with great views and coastal walks. AND the staff at the hotel are fantastic: they have all worked there a while, are dedicated to the place, and are really friendly and helpful. PLUS the food is very good, so they clearly have a good team in the kitchen as well. If you can look past the faults in the building you'll find a place full of character (and characters!).

Horrible rooms dated at least 70s painted up old furniture rotton bathroom and shower filty all round .only thing going is view dont pay till you see room dinner ok breakfast terrible staff great .nice costal walk to charlestown plenty bars and bistros there good location and views