Tolarno Hotel

This was a very disappointing experience for my family. The worst part about this stay was the overwhelming smell of urine which nauseated us all overnight. The carpets were filthy but the flooring in the bathroom smelled so badly of urine that my kids were unable to use it. The shower was so full of mould that it felt unsafe for anyone to shower. Window furnishings were broken so we placed towels over them for privacy. Rain leaked in through the windows and onto the carpets which we walked through. R rated paintings throughout each room, one was named "******* gathering" or something similar so you can only imagine what this might have been like. This was very confronting for my young children and upsetting for me as I had nothing large enough to cover them with. I'm so put off booking online via this website as the photos are INCREDIBLY deceiving. This property was nothing like it was advertised.

Very artistic hotel design but facilities are old. The location is 30mins tram away from main city which is acceptable and not too crowded. But it’s not in free tram zone.The staffs are very nice and helpful.

it's old and dirty, we booked a room with a balcony but staff not even clean the chairs there, full of dust. some dirt on the wall and doors, can easily wipe with water and towel but they didn't bother to spend few mins to clean. the staff only helped u to bring the luggage upstairs if you ask. location is ok, close to tram but a bit far from cbd transportation is very expensive in Melbourne.

Great location and very friendly helpful staff. Clean modern and comfortable room. Would recommend

Room was really small as compared to other hotels

I had few questions before arriving and they promptly responded with satisfactory answers. They even allowed early check-in because of availability - that is much appreciated. Our room was clean & tidy. Hotel lobby is full of lovely art pieces. Overall, loved our 4 night stay. Highly recommended.

The hotel is a mix of the old and new. Tastefully decorated, art work throughout was very interesting. The reception staff very helpful and friendly. Restaurants right outside the door. I would stay again.

Stayed in the room with balcony. Room was clean. Great location. I thought it might be noisy but surprisingly wasn't. Staff were friendly. We even had a chuckle/laugh. I would stay here again

Sporting event Socceroos v Bangladesh