Gästanvändare
8 augusti 2024
We spent 2 weeks here, all-inclusive during July/August 2024. We stayed in a studio which was very nice and spacious and came equipped with a kitchenette and a fridge. We had access to plates/cups and cutlery which was very useful during our stay. The room had amazing air con and it was very tidy and the cleaning staff did a wonderful job when they came in daily. However, There were multiple things that were quite disappointing about the hotel. We paid a lot of money for this holiday and it just seemed like we didn’t get our money’s worth. The all-inclusive side of things was very limited with little local cuisine on offer and there was not much choice during meal times. It seemed to be the same kind of things every night. At dinner time, the drinks are not self-serve , you are served by a member of staff. Once they have served you for the first time, if you would like more drinks during dinner, it is very hard to catch someone to order again. Also, the Buffet area is small and it can get very busy and you are often having to wait in a long queue to get your meals. Also, on our last day, despite our flight being later on at night, we had to check out at 11am. We tried to extend our check out time, however we were told the hotel was full and this was not possible. We had asked multiple times about this during our 2 week stay, including on the night we got there, but we just kept being promised that if we ask the next day or in a few days they will see what they can do. When we checked out at reception, they cut our all inclusive wristbands off and told us that all inclusive stops at 3pm and after that we have to pay for anything we have. Furthermore, there were lots of extras on offer for an additional price that didn’t seem to be included in the all inclusive. For example, there were certain drinks at the bar you could not order for free. We tried to order an Amstel radler and we were told we could have one for 4€ but that if we wanted them to make us a drink of half beer half lemonade then they could do it for free. There is also an ice cream freezer but you must pay for them separately, and every day from 4-6 they have happy hour for cocktails where each one is around 9€ a piece. The entertainment side of things was also quite disappointing as there is only 3 nights where there are entertainment and they are repeated every week. It alternates from Karaoke, a magician for the kids and then a saxophone player. Other than that, there is not much to do on an evening and the bar closes at 10pm. There is also no poolside entertainment during the day or a kids club. Additionally, It’s very difficult to get a sunbed around the pool as most people who get up early reserve them with their towels even though it clearly states that this is prohibited. The annoying thing is that most people don’t even come to their sun beds around the pool and so there are no spaces for people that are actually in the hotel during the day. Also, if you want a sunbe
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