RC Airport Rooms

The hotel cancelled our reservation 2 hours before we were supposed to arrive and refused to refund any money. The receptionist that we have called to resolve the issue was extremely rude and unprofessional. Never book with them unless you want to be stood up.

DO NOT STAY HERE UNLESS YOU ARE OVER 25. Nothing is mentioned regarding the age limit of having to be 25+ to stay here. Payment is taken before you can see this vital piece of information. No refund is provided either. An utter joke and waste of money.

Absolute Con! I have booked to stay here in July to take my sister to Thorpe park, little did I know that she and her partner would have to be 25 or over to occupy the room. The premises asked identification of all guest which wasn’t very clear though ***********. I wasn’t aware that the accommodation was a shared bathroom with other residents. I most certainly wouldn’t have booked knowing this alone as I like my own space regarding this department. There was no option to book with a free cancellation. So I feel this is a good money maker for both RC rooms and ***********. I have contacted both RC rooms and *********** less than 24 hours after making the booking to cancel as I did not agree with their stringent terms and conditions and did not trust they would try and swindle me for deposit money. I wasn’t able to provide ID for everyone in my party, leaving me stuck moving forward. The woman from RC rooms was very rude when contacting her by phone and hung up the call. It seemed at the time that she had done this before, but looking at the reviews on trip advisor I was not wrong. Reading other reviews I can now see this property has more issues with it and I do not trust both RC rooms and *********** to assure a smooth stay and therefore will not be staying here and sadly have lost my money to RC rooms and trust to *********** I cannot stress enough to AVOID AVOID AVOID!