Hitta 2-stjärniga hotell i Macao

A cosy room with a beautiful view of the greenery nearby! Room was clean with sufficient amenities provided. Consistent with other reviews, toilet & shower area were a tad small but still manageable. Multiple bus stops and a supermarket within 5 min walk from the hotel, else it's about 30 min walk from the Central Area. Lovely stay and value for money, would recommend!

I had a wonderful stay at Family Inn! The entire place was very clean, and the room was kept in excellent condition throughout my visit. The location is perfect—easy to get around, with convenient access to nearby attractions, shops, and restaurants. The service was especially impressive. The staff were friendly, polite, and always ready to help with anything we needed. Check-in and check-out were smooth and hassle-free, which made the whole experience even better. Amenities were simple but well-maintained, and everything in the room worked perfectly. I stayed with friends, and we all felt comfortable and welcomed.

The room looks exactly like the photo and the hotel facilities are very accommodating. The best thing about this hotel is how friendly and professional the staff are. I have been to many hotels in Macau, and this hotel’s service genuinely impressed me.

Its located close to very large traditional market in Macau. The rooms are meticulously clean and well maintained. The ladies or the owner at the lobby are exceptionally kind for Macau standards

here for Macau Tower Race and I was here in Macau alone for the first time. There are plenty of walking to do after alighting from the bus. It was not easy to locate and need the help of local to bring me to the actual premise. There are three hotel of this properties all in the same area so need to be very careful for future booking

Location is great if you’re planning to visit popular tourist spots. Cleanliness was well maintained too — the toilet was spotless. However, the check-in experience was EXTREMELY DISAPPOINTING. ========== (TL;DR) Imagine you had to experience this after a 4 hours flight ========== The young female receptionist I encountered on arrival handled things very poorly. She kept insisting she couldn’t find my booking, smiling the entire time as if it were a joke. Instead of checking properly herself, she kept handing me random printed bookings, one after another, asking me if any of them were mine. It honestly felt like I was doing her job. If the names were even slightly similar to mine, I would understand. But she passed me almost every booking she had in her hands, including ones with clearly Japanese or ********* names that were nowhere close to mine. I even asked her, “So does that mean I’m supposed to sleep on the streets tonight?” Yet she still giggled, with zero sense of apology or urgency. It made me wonder if she had ever been trained in basic customer service or professional ethics. Eventually, she finally handed me the correct booking with my name. But even then, after I confirmed it was mine, she said, “I gave you this earlier and you said it wasn’t yours.” Like… excuse me? You’ve been passing me completely unrelated bookings the whole time?! I initially wanted to rate the service 1 star, but I added one more because the hotel cleaner left a good impression, the cleaner auntie was polite and attentive. ================================================================================ Facilities: The TV in my room was broken, so I’m guessing it was just for decoration. Ventilation also seemed poorly designed. Despite booking a non-smoking room, I was woken up early in the morning by cigarette smoke seeping in from outside my door. Not recommended for light sleepers either, as the soundproofing is weak. I could clearly hear people talking outside, though I’m not sure if they were in the corridor or inside another room.

We stayed for two nights. We did know that they only provide disposal towels so we brought our own. What we did not expect was disposable bed sheets (pic). It was very uncomfortable feeling on the skin, made me sweat like crazy probably because of the plastic like fabric. It also ripped during the first night, I expected it to get exchanged when they bring new water (it’s very common to get two water bottles per night) but it didn’t. So we were left with the ripped disposable sheets and the actual blanket came through. That made me think how often that must have happened before: the people start to sweat (macau is warm and kinda humid) into the actual blanket which is probably never cleaned because of the disposable sheets. Next guests the same thing happens, so basically everyone is sleeping under the same blanket. Doesn’t seem very hygienic to me. Also the bed was very hard (even for Asian standards). My partner and I are both under 25 and had back pain the next morning. The whole hotel and also the room was very humid, smelled like cigarettes/cigar and you can’t open any windows, not even partially. Otherwise it does look like the pictures and the rest of the room/bath was clean except for the smell and probably the bed. Also the location is very convenient. If I wanted to visit macau again I would probably get a hotel in Zhuhai (mainland china) which is less expensive and locals told us there is a 24h border control and the whole process only takes about 10min.

The hotel has a great location, making it very convenient to get around. The staff were friendly and welcoming, always ready to help. The room was comfortable and well-kept, which made the stay very relaxing. Overall, a wonderful experience — highly recommended!

The front desk named Jose was to be our “kababayan” was so kind, he lets us in earlier than their check-in time happened to be the room was ready but their normal check-in time would be @3pm. Thank you so much “Jose” for your kindness. I would highly recommended this place when it comes to their cleanliness and very accommodating employees. It is a 1 double bed room. The room was big, cleaned and very comfortable. The bathroom is so clean and pretty big. We will definitely come back here. Keep up the good work guys especially to our “kababayan”. Thank you!!!