Hitta 3-stjärniga hotell i Zermatt

"The room was small but cosy, though the value didn’t match the price. It was uncomfortably hot despite our attempts to adjust the temperature, affecting our overall comfort. Breakfast was simple and could be improved. However, John was professional and provided excellent service, which was a highlight of our experience. While there were positives, the stay didn’t fully meet expectations."

"My stay at this hotel was a wonderful experience! The hotel was priced at 500 euros per night for my room... Personally, I thought it was well worth it! This is because (1) A light course dinner is included (2) Breakfast buffet is included (3) It costs 60 euros round trip & takes about 1.5 hours to climb up here, so you can't get up and down so much and you don't know the weather on the mountain. The mountain railroad ends at 20:00 at night, so from then until morning, the top of the mountain will be monopolized by hotel guests. So, considering all these factors, I thought it was rather a good deal. In fact, I was able to capture the cloudless Matterhorn on my way home after checking out at the very end! So I recommend this hotel"

"Location is slightly further from the train station, however you can hire a local EV taxi for est. CHF5/person from hotel to the train station (together with your luggages). Breakfast spread was decent and would recommend if you’re traveling on a budget to Zermatt. Down the road you’re able to see this Matterhorn view!"

"Trip.com did not state the linen fee charges per person on their website. When I arrived I was shocked that a 4CHF per person per night has turned in a 78 CHF payment which is a huge discrepancy. However, it took me about 2 hours and I resolved this with the service reception of Alpen. There is no main reception in this lobby but the service providers were superb. The room is amazingly spacious and clean and it was an overall lovely stay thanks to the great service and comfort of the room."

"Simple, clean and perfect. A great place to stay in Zermatt. The staff were lovely and helpful, great choice for breakfast and altogether a great place to stay in Zermatt."

"Excellent stay. Reception and the night staff were really nice and kind. We loved our stay. Just 10 mins walk from zermatt train station. Nice view from their restaurant."

"房間乾淨舒服，在房間就能看見山景"

"Very close to train station, easy to be found Hotel staff was very friendly and allowed us to have early check-in. Room is clean and cozy, balcony view is good. I cant complain much"

"the location was good. u can see matterhorn clearly but unfortunately there is a big construction crane block some view. On the way to hotel from zermatt station if you follow the google map, it gonna lead u to hard way, very high upslope hill. it will be better if hotel provide u the easy path way to hotel."

"I wish to express my dissatisfaction with my recent stay at Hotel Bistrols from Dec 16 to Dec 17. During my stay, I experienced an incident that left me quite unsettled. Around 20 mins after my check-in to the hotel, another group of tourists (think was a couple) was able to use hotel access card to access my room, we, both parties are shocked and super embarrassed. This situation raised significant concerns about the security protocols in place at the hotel. As a guest, I expect a certain level of safety. If the room was accidentally opened without my presence, I am not sure whether my belongings are going to disappear, this situation made me had just a light sleep throughout the whole stay. The lack of adequate security measures not only compromised my sense of safety but also made me question the overall management of the hotel. In an age where guest security is paramount, I believe that Hotel Bistrols should prioritize ensuring that all rooms are properly secured and that guests feel safe throughout their stay. A point to add is that the receptionist has poor attitude towards her service. The whole experience which I would not consider to give this hotel another try in future. I hope that the hotel will take my concerns seriously and address these issues for future guests."