Hitta 3-stjärniga hotell i Chicago

The free breakfast is not a full buffet but a choice of egg and then usually fried potato and beefburger patty or slices of sausage. the rest was tiny yoghurt and bread for toast, or make your own waffles. there is tea coffee and hot chocolate. There was cereal and porridge but sometimes it is made so thin that its not worth eating. There is no tea in the room, just coffee. The machine had a disposable tray but they ran out so I used the same one for 9 days for tea and coffee (i got teabags from the breakfast room). Housekeeping never supplied what you asked for first time, or even second. If you want something and ask at 2pm, you will get it if you chase a couple of times afterwards by 9-10pm. There was also alot of messing about with respect to check out time. I am a member of the loyalty programme which is meant to give you an automatic late checkout. The manager gave it to me but then when I went back to ask about extending it further for a fee, it was clear the other guy behind the counter was on a power trip and the day before started saying I shouldnt have got it and as it was the manager, he wouldnt withdraw it but he could and I should only get an hour and be charged $25/hr after that etc. He was just a mean spiteful man who saw an opportunity to cause worry and distress and he did it. I had luggage to store and it was a late flight so I had to know whether to pack to store it to check out at midday, or 1 or 2 or 3 or 4 (they were messing me about with all times) but this is why I gave a 1 star for service. It is not at all professional but childish and spiteful. I had arranged the extended checkout days before and the day before they were messing me about when I had to pack and had a schedule of things to do? The worst service in any hotel I have ever been in. Hilton is no longer a 5 star experience it seems. 1 star for service.

We stayed at tons of Marriott properties around Chicago and this was in our top 3. Location is top in the heart of River North, there is another ”super fancy” Residence but at that location all the employees had attitude and it felt really weird. This is the best one. I felt like I could live here, the staff are all really capable, at one point my living room TV wasn't working (someone had plugged it in wrong) and they had a maintenance tech up there in less than 15 minutes. They also called to follow up and make sure I was taken care of, which really impressed me. Free breakfast is very good. The only ”note” I would say is that this is a building where you have to take 2 elevators to reach your rooms, one to the main lobby and then a second to the rooms. The ”close” button is normally in the same place in every elevator but in this one it's the ”Call for Help” button, so I accidentally reached the elevator techs who asked if I was trapped, haha. I ended up doing this a few times, so if you're an ”always press close button” person make sure you find the right button first!

Location is good with a beautiful view. Just a heads up bring your own slipper and dental kit and drinking water because they don’t have complimentary of such. Overall we had a great sleep and we enjoyed our stay.

Not bad at all, service soso, the location is not bad, nice near Chinatown, and Star Bucks Coffee next door. We checked out too late, our own mistake, but no mercy, they were not fully booked, yet they charged the full rate. The employee tried his best but the female owner was stiff. For the rest a nice stay.

The room was super clean and spacious. Cleaning ladies were very nice. The girls at the front desk were super friendly, some guys not so much. If you want to cook in the room, you can request some cooking pots, but they were overused and scratched. Their free breakfast is decent. Very nice gym with a peloton bike. Overall, I think this is good option for longer time stay.

Nice place to stay. Excellent location, breakfast was decent, room was very clean and cleaned really quickly. Bed was comfortable and the Internet worked well. Room was also quite big with a nice view. Also, had no issues with using the elevators but I guess this was because it was low season.

Our room on the 8th was spotless and well-kept. Location was perfect for easy access to the Lyric Opera Theatre. Our only complaint was the breakfast. Plan on bringing your own or eating elsewhere.

Stayed 4D3N Pros 1. As a Chicago marathon runner, the location outweighs all the cons. The hotel is just opposite to the starting and end points of marathon route 2. Offer late check out for marathon runner to 2pm 3. Close to some famous tourist spots such as cloud gate (the bean), route66 starting point, ..etc 4. Complimentary bottle water, the only hotel we were staying in USA Offered this service 5. 10 mins walk to nearby subway station Cons 1. Aged, some in-room facilities even were loosen and not fixed tightly,for example water tap 2. Nearby not much eateries to choose 3. I have fully paid the room rate online before arrival, but the hotel still charged me the same amount while we were checking in, I made an enquiry to the hotel and they replied it was due to their computer error, crazy and nothing to say!

My Honest Experience After Reading Negative Reviews I was initially quite hesitant to check into this hotel after reading a number of detailed and lengthy negative reviews, especially those highlighting hidden fees and cleanliness issues. However, upon arrival with my partner, I was pleasantly surprised. The hotel was clean and well-decorated, with a modern and cohesive style. Our check-in process was fast and efficient, and the receptionist was friendly and happy to answer all of our questions—especially about the fees mentioned on the hotel’s website. One of the main issues people seem to bring up is the so-called “hidden” fees. In my experience, these fees are not actually hidden—they’re listed on the hotel’s official website. That said, they could definitely be communicated more clearly. It’s important to read the fine print when booking and during check-in. While the fees may not be obvious at first glance, the hotel is legally allowed to include them since they are technically disclosed. Our room was spacious and comfortable, with enough space to hang clothes. There were multiple hangers, and the locker-style closets matched the hotel’s sporty decor. The floor and bathroom were clean overall, though I did spot a spider in the corner of the shower—but nothing alarming. The downstairs common area includes an open kitchen with a communal fridge and even a crockpot, which was a nice surprise. There were also several games available, like ping pong and air hockey, which makes this place family- and couple-friendly. Guests are allowed to enjoy drinks provided in the kitchen. If you’re sensitive to noise, particularly trains, I recommend requesting a room farther down the hall on the first floor. Our room was in a quiet spot—I barely noticed the train, and when I did, it was more like soft white noise. Still, bringing earplugs might help if you’re a light sleeper. Overall, I recommend this hotel. It’s in a nice area, the decor is visually appealing, and the stay was enjoyable. Just be aware of a $120 refundable deposit (if no damage is done to the room) and an additional $50 guest fee. Knowing that ahead of time helps avoid surprises. I’m very grateful for the pleasant stay and would return again.