Hitta 3-stjärniga hotell i Multnomah County

.The hotel left a mixed impression. Despite the excellent reviews and not being the cheapest option, we were overall disappointed. Starting with the positives: A very convenient location in a pleasant, green, and quiet neighborhood not far from downtown. There are plenty of great cafés, small shops, restaurants, and wine bars nearby. Polite and friendly staff at the front desk. Interesting room design. Spacious parking available for hotel guests. Large rooms. Now the downsides: Thin walls and creaky floors made it very difficult to sleep. The soundproofing is basically nonexistent. The young couple staying in the next room was clearly enjoying their time together, which unfortunately meant a very uncomfortable experience for us. In addition, the refrigerator in the room was extremely noisy — not only did it hum loudly when running, but it also made constant knocking sounds. The breakfast was exceptionally poor. The only “hot” items seemed to be the coffee and a dishwasher, which, oddly enough, was placed right in the middle of the breakfast area. There were two small TVs in the room, both positioned very inconveniently for viewing, and neither had streaming services available. The housekeeping staff was intrusive — within a 20-minute period, they knocked on the door three times (and even tried to open it once), apparently trying to hurry us out, even though it was still before checkout time.

There appeared to be a misunderstanding between the hotel and Trip.com as we booked the stay with breakfast stated as included but the hotel reception said they had not provided breakfast for a long time, since Covid19 started. They needed to sort this between themselves. However, the manager was gracious to refund us the cost of breakfast at a nearby cafe. The location of the hotel was near to a number of bus stops for different directions. The view from our room window was very poor, just an internal air well.

they switched my friend and I from 2queen beds to a king bed with a sofa without asking due to them being over booked and said they figured I can be switched since I’m only staying one night and booked through a third party app. Never felt so disrespect in my life.. like I didn’t matter. So my friend slept on the couch… which is not cool..

Location is good for catching an early flight home. We had several spider webs on the ceilings and the air conditioner in the window view was not mentioned at check-in.

I think this hotel should consider to change their Stars on the online platform. Hyaat name is also confusing, it doesn’t represent Hyaat quality although. Breakfast has very limited food! Windows are not possible to open to get fresh air, due to security they say, but even a little bit opening possibility would give a lot confidence peope like me who desperately need it for the health reason!

This hotel smells like Christmas morning because of the fireplaces and the scent diffusers, very cool feature I haven't seen anywhere else. Very nice front desk staff, windows that open, fireplaces, and despite an ongoing renovation there wasn't any chaotic banging / drilling or paint, they kept everything very professional. There are 3 different Marriot properties all next to each other in this area, this Residence, the Fairfield and the Courtyard. They all sort of share the same parking lot, it feels secure, although you get some loud cars coming through and this hotel is right off the highway exit, so some people complain about car noise. I didn't notice / mind it that much. For some reason the nightly rates went way up since I stayed here, from around $108 to now over $170 before taxes. At the initial rate, it was an amazing deal and the best Residence Inn by far. At this new price it's still a solid, very clean and professional hotel but I think it's priced too expensive relative to the amenities.

Let me start with cudos for Elizabeth at the front desk. I'd say she did everything in her control to make my stay excellent. GREAT customer service there. The van driver, however, made me feel unimportant. What????? We have to turn the van back around to return to the hotel to pick up a pilot? Even though you were late in picking me up and nearly making me late for my own connection? GACK! I'd say the company puts a lot of money into the lobby and the exterior. Sadly, once you step off the elevator, everything is a little shabby, torn and run-down. Perfect to lure in the traveler who won't be coming back.

Had a great visit for the 13-17 then stayed in Washington for a few days. Came back on the 19-20 and had the worst service in my life from an old grouchy rude lady named Raquel, the new girl Elisa was a sweet heart who she was training…. poor thing she will be trained by a woman like that! If I were u guys I would teach that lady customer service 101 before she teaches the new hires to be as rude as she was. I work on customer service and realize it ain’t easy but I also realize when people should not be in their roles, some advise demote until she’s is ready to be a supervisor

I would describe this as a hipster hotel with unique character to match the downtown area. My teenage kids did like the room and the adjacent coffee shop. However, I felt the room was a little small, especially the bathroom and the room could use some updating like more amenities like towel racks and storage for suitcases. Our room was not close to being recently remodeled so pictures can be a little deceiving. Bed was comfortable but I could hear people walking around above our room at night. I also struggled with parking found it very stressful trying to find parking, plan to spend around $40 a day on parking a day if you are driving around a lot. The overnight parking which is approx 10-15 minutes away walking distance is not on site and is only $20 a night, but it does not feel safe after 10pm to be walking around due to the homeless problem in the area. I don't think I will be returning to this hotel. I def don't feel like this was a 3 star hotel, I would give it a 2.5 out of 4 or 5 stars. The breakfast was a continental at best. Pastries with juice or coffee and fruit. Sometimes they provided yogurt or boxed oatmeal and oat milk but nothing special and get there before 9 am or there may run out of items. Portland has a lot of fun things to see but because of the homeless problem I would seek out recommendations for the best attractions and stir clear of the problem areas. Washington park and art museum were a lot of fun to visit. Multnomah Falls would be an all day trip and get there very early since parking is terrible or park off site and take tram in. I was also charged an additional fee of $25 a night which was not mentioned anywhere on the trip.com booking receipt.

I truly appreciated the help and service I received when I checked in at midnight. The receptionist’s dedication and the amazing environment made a deep impression on me. I love Portland, Oregon!🍀🌿🪴