Hitta 4-stjärniga hotell i Ottawa

Lovely stay. Enjoyed the jazz bar. Rooms are very clean. Nothing but good to say about our visit. Thank you.

We thoroughly enjoyed our stay here - the room was spacious as we were upgraded to a preferred corner room for free. The hotel had a WiFi issue when we checked in but the receptionist Todd was extremely helpful and gave us recommendations for food nearby while we waited to be able to check in. The location itself is central and close to the market, but there are quite a few individuals struggling with mental health, homelessness, and addiction issues who tend to linger in the area. The security for the hotel however is great. The gym is brand new with a great view and there is a hotel pool and sauna as well as laundry facilities. The hotel staff were always extremely helpful and accommodating, and went above and beyond to make us comfortable during the stay with small touches such as extra water. We would recommend staying here again based on the comfort of the room, the view, and also the incredible and friendly service.

Läget var utmärkt, vilket gjorde det till ett utmärkt val för affärsresor. Det finns gott om platser att koppla av och se sevärdheter i närheten (se bilder). Jag skulle gärna besöka igen på min nästa affärsresa. Det finns många andra hotell i närheten, så se till att jämföra priser.

Where to begin... first of all, when I made this booking, there was no mention whatsoever of HEAVY DUTY CONSTRUCTION beginning every day at 7 a.m. Naturally upon checking in, I'm informed that there is intense construction happening right next door. And yes, it was brutal. I also SPECIFICALLY booked this hotel because there was an option to reserve now, pay at the hotel. Here are some direct quotes from my booking confirmation email: ”You'll need to pay upon check-in at Andaz Ottawa Byward Market, by Hyatt,” ”Your payment will be handled by Andaz Ottawa Byward Market, by Hyatt,” and ”Pay at Hotel.” Sure enough, I get there, and the money's already been taken out of my credit card and I owe nothing to the hotel upon check-in. (This matters for reimbursement purposes at the company I work for.) Lastly, I was told when I checked in that housekeeping would be visiting every third day -- that was fine by me. But the very first day, I come back to my room after a long day and someone's been there, replacing towels, removing the minimal garbage in there, etc., which I was not at all prepared for given that I was advised the opposite. It made me extremely uncomfortable because all of my personal effects were left throughout the room, not expecting housekeeping given that I was advised no housekeeping would be coming until the third day. I'll be honest, that creeped me out as someone travelling alone. The staff were apologetic but I didn't find their explanation at all sufficient. (The housekeeping manager and front desk attendant completely contradicted each other.) Overall, such a chaotic stay. Oh, and, the heat in my room didn't work. Had to request a space heater... I mean, c'mon.

El hotel está muy bien localizado y la habitación tal cual en las fotos.

進入房間時還比較滿意，但後來發現睡床實在太小了，訂的是1.5-1.8米的床，但實際也就1.3米！我們也是晚上才意識到，也就沒再去找前台要求換房間了。房間設施貌似很全，但對於短住的客人全都用不上，廚房裡鍋碗盆廚具很全，但真需要使用叉子🍴等又都沒有……另外浴室很小，洗手池設計也不方便。 樓下停車場🅿️比較方便，可以多次進出，第二天退房後仍然可以停在那裡，前台會給一張出入卡，等車子徹底離開停車場後再歸還前台即可。這點比較對得起一晚$37元的停車費。