Hitta 4-stjärniga hotell i Otaru

"Hotel room is new and clean. Breakfast have variety of food, we enjoyed so much and happy with the breakfast. Advise to check in earlier to get your preferable time slot, they control it by every half an hr, you need to choose your bf slot for the next day. Not very close to Otary Station but still walking distance, not too bad actually only like 7 mins walk. Very near to Canal, we start the day at Canal and ended in Music Box Meseum. Overall enjoy the stay, we rest well and had good sleep here."

"My first visit to Otaru was truly unforgettable, all thanks to my experience at this wonderful hotel! Located just a pleasant 20-minute drive from Otaru Station, the hotel is nestled in a tranquil, private area that feels like stepping into a captivating wonderland. I was delighted to discover a bus stop right across from the hotel, making it effortlessly convenient to explore the surroundings. From the moment we arrived, the staff welcomed us warmly by name, and they were incredibly helpful with our luggage. Taking off our shoes upon entering the hotel created a feeling of comfort and cleanliness that made us feel right at home. After a smooth check-in process, during which they confirmed our breakfast time, the staff graciously guided us through the hotel, sharing helpful information about opening hours for various amenities. Our room was beautifully adorned in traditional Japanese style, complete with an open-air bath. Enjoying this serene experience during the winter was simply magical! We also savored a delectable Kaiseki dinner in our room, which was not only a feast for our taste buds but also left us delightfully satisfied. The onsens were a real highlight, featuring an adjacent sauna. With daily alternating access for women and men every other day, we were able to enjoy both during our stay. Families will find this hotel exceptionally accommodating, thanks to its variety of playrooms and relaxation spaces catering to guests of all ages. Plus, the complimentary refreshments and bar in the lobby until 10 PM added a lovely touch to our experience. Breakfast was a true delight, with a peaceful view of the snow outside the restaurant, enhancing the serene atmosphere. On our departure day, the hotel thoughtfully arranged a shuttle bus to take us to the JR station, making our exit seamless and convenient. Looking back, our only regret is that we stayed just one night—I can't wait to return and immerse myself in a different season's beauty. This hotel is now firmly on my list for future visits, and I’m already looking forward to the next adventure!"

"Min tredje gång till GRIDS Premium, inom gångbart avstånd från Otaru Station och, lätt tillgång till Otaru Canal, ren och mysig rum med Onzen på toppvåningen, säkert kommer tillbaka igen!"

"Very good location, close to Otaru Canal and all tourist attractions, including dinning experience, souvenir shops, snacks, ice-cream and gifts ideas.  I will recommend to all my friend.  The sushi is fresh too."

"The hotel has the historic charm with modern comfort in a great location. It us just a short walk to Otaru Canal and LeTAO. Guests enjoy complimentary wine from 5–6:30 PM, a rooftop sitting area, and a tasty breakfast with both Japanese and Western options. A convenience store and coin parking are nearby, making the stay even more convenient. Rooms are cozy, though the pillows could be improved."

"Vi bokade det bästa rumet på toppen och tillbringade 7 nätter i denna höga slutet och extremt dyra ryokan/hotell.Här är pros och kons: Livsmedelet är fantastiskt när det gäller presentation, gastronomi och service.Platsen är oerhört ren.Utsikterna är fantastiska!Vi har bekväma Yukatas och överallt har platsen en mycket trevlig traditionell vibe.  De verkar vara helt olämpliga att värda människor som inte talar japanska.Ingen talar engelska på den här platsen.Ingen alls! De skriver att vi kan “trycka 9 och ringa receptionen”, men när du gör det – du kan inte ha någon samtal med någon alls.Även när du kommer ner personligen till receptionen, kan ingen verkligen kommunicera med dig, även med Google Translate.  De visar noll flexibilitet.Det är vår väg eller motorvägen.Allt är extremt snällt, men ingen vänster, ingen höger!Kan vi ha en tvättservice arrangerad?Svaret är nej!Kan vi kommunicera med dig via WhatsApp eller e-post?– Nej! Kan vi komma senare till frukost?Nej.Kan vi äta middag senare, eftersom vi inte kan komma tidigare bara denna dag?Nej!I grunden, om du vill sova lite senare under din semester – glöm det! Antingen visa dig vid åtta eller åtta:30 är jag för frukost, eller gå hungrig!Kan vi köpa din Yukata?– Nej! Vi blev också ombedda att varje dag ange vilken tid vi tänker gå ut – något som lägger till tryck, eftersom man på semester kanske vill improvisera, snarare än planera framåt sina utgångar.  Eftersom denna plats tar ut överdrivet höga priser är bristen på de mest grundläggande gästfrihetsegenskaperna (kommunikation, tvätt, kundorienterad flexibilitet) förvånande! Vi stannar nu vid en annan Ryokan, 90 minuter bort och ser att alla kan tala lite engelska och platsen är mycket mer inriktad på en utländsk resenärs behov, i stället för att bevara ett existerande systems heliga jävla styrka. "

"We always stayed at this hotel when we visited Otaru as we enjoyed the large spacious room and the amenities were great (we love the set of toiletries and Nespresso machine). It is part of the mega wingbay shopping centre and the supermarket can be accessed internally from the hotel lobby up to midnight, which we appreciate especially during winter season. The mountain view room also has a beautiful view during winter time."

"Excellent service makes you feel like home. Hotel facilities and ambiance warms your heart. Highly recommend to stay in this hotel. Hope I can revisit this hotel in near future."

"Very convenient location if you are into skii/snowboarding. It’s quite centralized to majority of the slopes and only 30mins drive to Otaru town. Only downside there is no food nearby by the hotel itself has 2 restaurant. The Japanese one was superb, good food with reasonable price, sadly only open few days a week."

"Very lovely hotel with extremely helpful front desk staff who spoke good English. The location is really convenient smack right in between Otaru JR station and Otaru Canal and less than 15 mins walk to Sakaimaichi Shopping Street. The room is big in Japanese terms. No issue for those travelling with 2 x 30 inch lugguage. We had twin bed room which comes with a large sofa lounge enough for 1 person to sleep. We had dinner at the 11th Floor Casa Blanca. Wonderful dinner for 3 with wines, whisky and highballs. Exceptional night view of snow capped city buildings. All at an very surprising bill of ¥25,000 for a fine dinning restaurant. I will not hesitate to recommend this excellent hotel. Will definitely be back for my next visit to Otaru in Authum."