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Publicerades27 mars 2024
Gästanvändare
Arrived at the hotel late, i found my room ready!
The room is clean, the staff are friendly and I loved the room design. Good choice for families.
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Pris per natt från:4 536 TRY
Publicerades3 aug. 2023
MOHAMMED ALI IBRAHIM
Good and quiet hotel, has good and various breakfast and good internet.
The only point that the hotel must fix the parking barrier, it doesn’t work by the card, therefore, you have to wait few minutes till the noticed you through the CCTV camera.
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Pris per natt från:4 212 TRY
Publicerades23 aug. 2025
LoveYourLife✨
Very nice hotel we enjoyed the lobby area the interior was amazing, we booked a room without view and they apgrade us to an amazing view i want to thanks Mr Mohammed he was very nice and professional, the staff is friendly and nice and about the room the furniture was new and clean, the bed is very comfortable overall we enjoyed everything thank you 👍🏼
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Pris per natt från:3 851 TRY
Publicerades16 okt. 2025
EmeraldSkies
Had a very comfortable stay here. The room was spacious, very clean, and well-maintained. The bed was comfy and the air conditioning worked perfectly, which makes a big difference given the Riyadh heat. The staff were warm and welcoming - great hospitality. The breakfast buffet was also impressive with a good selection of both local and international options. We found the location quite convenient as there was a bus stop and supermarket just a short walk away. The only drawback was the entrance, which is slightly tucked away in what looked like an alley, so it can be a bit confusing to spot at first!
But, a great stay overall. I'd happily stay here again on my next trip to Riyadh.
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Pris per natt från:2 813 TRY
Publicerades27 juli 2024
Dmitrii Poponkin
10 out of 10.
Free coffee drips renewable every day, bottles of water and a fridge in the room. Very friendly staff and high level of service in mini cafe right in the hotel (a little expensive, but still good enough).
Very good location. Not so far from the airport, close to the city center.
Checked the gym also. It is pretty small but for a one time training is good enough.
Thanks a lot to the hotel for hosting! Blessed to be your guest :D
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Pris per natt från:4 912 TRY
Publicerades3 feb. 2026
DanielBentley
It’s hard to know where is a good place to stay in Riyadh. But thanks to their excellent metro system and cheap taxis you can actually stay in most areas and be connected as it is a HUGE city well spread out. This hotel was great. Very modern and a stupendous breakfast full of Saudi and world cuisines. Staff frindly and check in 24 hours which is handy when your flight arrives at 3am! Thanks for the lovely stay.
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Pris per natt från:3 565 TRY
Publicerades6 nov. 2025
MsMelissa
Disappointing experience with serious service issues, partially salvaged by the duty manager.
My stay at JW Marriott Riyadh started off very poorly. I arrived at 3 a.m., and check-in was disappointing — no welcome drink, no upgrade, and none of my pre-arrival requests were met. My room was small, not on a high floor, and the “genius suite” was misleading: the bathtub’s view is blocked by fixed blinds. On top of that, someone was smoking on a non-smoking floor, which made me feel unwell, and reception offered no real solution.
Concierge service was equally frustrating. I had arranged a driver for a trip to the Edge of the World, but I received conflicting information and was quoted a price three times the market rate. When I raised the issue with the concierge, he promised to resolve it and never got back to me. Complaints at reception and with concierge went completely unaddressed, forcing me to escalate directly to the duty manager.
Thankfully, the duty manager intervened and salvaged my stay — upgrading me to a penthouse suite for a few hours and offering a complimentary dinner. While his support was excellent, it shouldn’t have taken escalating multiple complaints to get any resolution.
Overall, the hotel itself is luxurious, but inconsistent service at reception and concierge, misleading room descriptions, and poor handling of complaints make this a risky experience.
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Pris per natt från:12 501 TRY
Publicerades13 juli 2024
Pinot Blanc
Kind staff and good location. Clean. Everything is good except uncomfortable pillow.
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Pris per natt från:6 484 TRY
Publicerades18 nov. 2025
TravelWithIAFA
Everything is great about this hotel. Cleanliness, staff very helpful, food was good. Maybe a lower mark on its location.
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Pris per natt från:3 069 TRY
Publicerades26 nov. 2025
Anonym användare
موقع الفندق ممتاز لقربه من مستشفى الملك فيصل التخصصى. بالنسبة للغرف كانت واسعه ومريحة ولكن بالنسبة للاثاث يحتاج الى تغيير لانها قديمة لان دولاب الملابس الباب لا يقفل وايضا ادراج التسريحة مكسرة.
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Pris per natt från:3 708 TRY