Hitta 4-stjärniga hotell i Fethiye

This is my second visit to the Juglans Suites Hotel. European-style architecture, elegant design details and room amenities will make your stay comfortable. But the most important thing is the staff, who must provide a high level of service. Unfortunately, the trend is not changing for the better right now. Last time, everything with manager Halil was resolved on a positive note and very quickly. The attention, tact and care with which he treated each client can only be given as an example. He was the soul of this hotel, but unfortunately, he is not working there now. With his attitude to work, he increased the sales of the hotel, such employees are worth appreciating! Now there is no welcome plate with fruits, the pool is not heated, there are no sun loungers on the beach (last year there were), the announced transfer is not provided (for a fee), room cleaning is carried out only on request, but no more than once every 3 days, the quality of cleaning leaves much to be desired (floors are not washed, detergents funds are not added, bed linen is not changed). If you are coming for a long time, take care of a kitchen towel, rags, tablets for the dishwasher and washing machine. In any case, if you accept and take into account the disadvantages, your stay will be comfortable. I recommend that you stop.

The rooms were very clean, the room service ladies did my laundry really good, the hotel breakfast was great (although we almost got scammed at their restaurant/bar when I was there and they did a scan called “menu-switching” thinking I’d not notice). When it was 3 of us, they showed us a double bed room with only 1 bed and didn’t offer a Family deluxe room with 3 beds UNTIL I asked them if they have such a room (Cause I saw it on trip.com). At the end we decided to get into 2 rooms. But somehow now the Family deluxe rooms with 3 beds says they are sold out, and only the rooms with 1 bed are available on this app. I wonder why. Is it another scam to make customers get separate rooms and pay more.

It’s amazing stay !!! Staffs are nice and we were greeting with other each others !! Very good impressive giving to me ! Restaurant food is nice ! Tips - include the breakfast during ur stay ! We will enjoy it so much !!!

Stayed here for 1 night, and it was very picturesque! It’s just like the photos online. It is a very quiet area we stayed in our cabin the entire time and just relaxed. The hotel operate on a watsapp service and everything requested comes to you very quickly. The property was clean. We did have issues here with mosquitoes and came out with several bites! We went in October, so we couldn’t use the private pool as it is ice cold, which was a downside and our cabin was in the shade so we didn’t get any sun at all during our stay here. But nevertheless, it was a nice cosy night away. 1 night was perfect for us to take lots of pictures and soak in the views. I wouldn’t stay here longer than a night as I feel like you would just be staying indoors without making the most of the holiday.

Good hotel, nice room, bed was really comfortable. Mini bar was a bit poor only one of each item when there are two people in a room. Food was good lots of variety and choice. Snack bar food was great and pizzas were delicious. Drinks and cocktails were a very good standard. Staff are very welcoming, friendly and attentive. Disappointed that there was no courtesy room to get showered and changed, you had to use the spa which was not the best and it was so hot and uncomfortable. I did express my views and the lovely lady at guest relations offered a better solution. Would recommend a stay at this hotel and would return.

The hotel was very good but the room we selected was very dated and in need of renovation works . The hotel is in the process of renovation works which disturbed our stay but minimal . Breakfast service was superb and good value , staff was super friendly and very informative . We would stay at this hotel again but not in the same room . Location wise would highly recommend .

The hotel has a spectacular view of Oludeniz cause it is actually on hillside. It is good gym exercises to go up and down by foot everyday. The transportation service is highly recommended if you would like to go and back between the beach or Hisaronu and the hotel. There is a taxi station right next to the hotel which is convenient. The bellboy and restaurant staff demonstrate their professionalism in the hotel. The breakfast included in the room rate is good. I thought the view and the hotel swimming pool are their selling points.

The hotel location is amazing but the service is the worst one I’ve ever experienced. I’ll share my story with you: They don’t serve tea during lunch and dinners but still have some sweets (baklava, waffles and so on). I can’t imagine eating sweets with water or beer. I’ve asked if I can still get a tea somehow, and the waiter that “there’s nothing I can do, we don’t have tea”, so then I’ve asked a waiter “since there’s no tea during the dinner time, can I take a piece of baklava to the pool bar (they serve tea 24/7, but don’t have sweets) to eat it with tea”, she responded “yes, you can”. I’ve grabbed a piece of baklava and went to the exit, where another waiter said “you can’t take food out of the area”. I explained the situation, said that another waiter approved it, but this waiter has just taken my baklava in front of 30-50 people. Disgusting. I’m ok with the rules, every hotel can set their own, but why do two waiters say absolutely different things? It’s an abusive behaviour, I would say. He would either say “if it’s been confirmed by my colleague then ok, but we can’t confirm it next time” not to make me feel embarrassed, or go to the bar and deliver a cup of tea, and explain one more time that they can’t do it next time. It would be a good service, I think. So, I went to the reception desk and asked to call a restaurant manager. They said he will come in 30 minutes. I said I’ll be at the bar. In 30 minutes, nobody came. I went back to the reception, where a person told me that the manager is already gone and asked to come back tomorrow. Nice. So, next morning I came to the reception, where another receptionist told me that there is no restaurant manager today because he is off on Saturday and Sunday. I told that been said I will be able to talk to the restaurant manager today. She responded “okay, but there’s nothing I can assist”. Absolutely worst service experience ever.

Since this was our first foreign trip together, I wanted our four nights here to be a special treat. Unfortunately, the jacuzzi suite with sea view was a major disappointment and downright waste of money. The balcony jacuzzi was unusable since the water was, at best, lukewarm, and the water pressure poor. However, the breathtaking view from our room was simply to die for. Unfortunately, that's what I almost did since the guardrail on the balcony had a bolt unfastened and shifted dangerously under my weight! Inside, the wallpaper was coming off the walls in several places but the ac worked well and the bed was comfy. The manager did his best to remedy the problems and even offered to move us to another suite which we declined since it was smaller and had a lesser view. And there lies the redeeming quality of this hotel. It's staff! Everyone from the restaurant manager to the activities director was geniunly friendly and helpful. No fake smiles or canned greetings. Despite the disappointment of paying for a jacuzzi that we couldn't use, the amazing view from our balcony and the wonderful staff made our stay at King Royal Palace Ölüdeniz truly memorable.