Hitta 4-stjärniga hotell i Houston

Great Service, Lovely Breakfast — but Room Noise and In-Room Dining Could Improve I recently stayed at the Thompson Houston and overall had a great experience, especially thanks to the excellent service. Every staff member I interacted with was friendly, helpful, and professional. Their attention to detail really made me feel welcomed, and I was touched when they surprised me with a graduation cake — a thoughtful gesture I truly appreciated. The hotel breakfast was a highlight. The food was fresh and well-prepared, and once again, the service stood out. Dining in the morning felt like a treat thanks to the welcoming atmosphere. That said, there were a few downsides that affected my stay. The room was quite noisy, even late into the night. It was hard to relax or fall asleep with the amount of outside noise coming through. Also, I ordered in-room dining on two occasions. On the first day, everything was great. However, the next day the fries were noticeably soggier, the salad was just a bowl of greens with six tiny avocado cubes, and — most concerning — the aioli on the side looked like it had already been used. Overall, Thompson Houston left a positive impression on me, mostly due to its exceptional staff and quality breakfast. I hope they can improve the soundproofing and ensure consistency in their in-room dining service.

I am very grateful for the opportunity to stay this hotel, mainly because of the CCIM conference held here. However, since I registered a bit late, I wasn’t able to get the special discount. The check out service man is excellent. The staff guided and assist me, I believe this is the great example of what makes a hotel truly outstanding.

I don’t know why this hotel has so many bad reviews. I just stayed here with my toddler and it was perfect for us. It was very clean. The rooms were a great size and the location was perfect. The room was decorated so cute. We loved it. The only negative thing I will say was that the elevator was very slow and only one of them weren’t. But other than that, I would definitely stay at Rusk house again

Due to hurricane Beryl, the original booked hotel was out of power supply. We called Marriot and they confirmed everything was OK there. The hotel was closed to the airport, just several minutes by subway. The room was clean. We had a good sleep after the 14-hour flight. Breakfast OK.

The room is clean, very accessible to Galleria. It will be great if they can provide toiletries

Had our ”booked hotel” tell us upon arrival that they were closed due to still not having power restored post Beryl. They just did not notify us until we got to facility. So, that forced us to try and find a room for 3 immediately. Le meridien came to the rescue and had a very nice double queen room available. The place is beautiful staff was extremely nice and helpful: from the valet to front desk check in!

The experience was quite pleasant. The members of staff who attended to our needs during our one week training were helpful and responsive to our needs. Mariam, at the reception, was willing to assist and offer help upon request. The location of the hotel and the facilities were fantastic as well. All round pleasant experience

The overall stay was ok. However the bar being closed over the Weekend was very poor. Pool closed because of seasonal issue. There were hardly any staff members around for any assistance. WiFi was there but not explained anywhere. I now understand why President Trimp wants to change the water pressure for showers. That should be called a rain mist washing facility, not really a shower. Once in a while the elevator did not work. The price was ok. It was generally very quiet. I would come again. Just would nor expect anything extraordinary.

The hotel is a great location 10 to 20 mins away from most popular places.

I booked this hotel with breakfast together but when I check in, front desk said no record about booking with breakfast and asked me to call the agent to call back the hotel for confirmation even when I showed the booking letter with full booking information. I felt I’m not welcome and told her this is their job to clarify instead of me. Anyway, she issued me the breakfast vouchers even not willing to. And the next morning there is an envelope with breakfast vouchers inside left under my door. I felt they are very careless on doing things. Others hotel facilities and stuffs are good!