Hitta 5-stjärniga hotell i Luzern

Location is great for city shopping. Restaurant is nice and food quality is high. Stayed in a very small room without lake view. People at next building were doing gym and able to look clearly the room without too much privacy. Very noise on traffic due to proximity to the main road if you open windows for fresh air. The bathtub plug is too old and hurt my finger with loose metal chips come off. Recommend to stay only for lake view room during non-peak season. Otherwise, not very cost efficient except you get a big pocket.

酒店工作人員都很友好，態度好，有問題反饋效率快。 久聞大名，華人國內的五星大酒店，第一次嘗試mo終於可以在國外支持下中國企業，但是去了後發現離火車站較遠的酒店，失誤遺憾錯過火車站中心附近更好。沒有大堂上兩次台階到一個長窄走廊，對腿腳不便人士不太方便。裏面裝修風格是工業風的灰色和黑色暗風格，不是温馨温暖眼前一亮的感覺，個人不喜歡酒店暗暗的，房間地板縫隙大里麪很難清理積塵，最難受的是酒店北面臨馬路，每次大車經過那種如地震地震動心慌無法言表， 溝通很多次，長者晚上實在無法睡個安穩整覺，攜程也多次幫忙溝通，工作人員也幫忙換了幾層北面房間，奈何酒店一直不給升南面房也不給退房，對國人企業如此管理有點失望，以後不會考慮mo酒店了。 6～7千每晚的價格，如此的粗燥簡陋的房間裝修和硬件上無法改變的震動，實在物不所值。 盧塞恩很小，一天足矣，不值得住幾天。 對此次城市和酒店印象比其他城市遜色些。

Superb location . Would be even better if the virtual concierge is via WhatsApp rather than email. Unit 2A has a superb view of the lake.

Hotel is good however the room we are in has a quilt cover that felt used and with dust on it.

我們家庭出遊，訂了三間房，對比了很久，這是瑞士住過最滿意的酒店，雖然小房間不多，出入很方便，就在火車站附近，酒店設施很新，如果喜歡創意酒店不要錯過這家，大床房很床品很舒服，洗護都是歐舒丹，對我這種追求品質和有相對潔癖的人來説很不錯👍關鍵是小孩子們都很滿意！

管理混亂，亂扣費！國內夥伴在定這個酒店時一定要留意扣款方面極為混亂，入住當天因為帶孩子加錢，前台服務生寫的紙條是80歐➕城市税，算下來2天200歐，當天就扣款了，我簽字的。結果我們走的當天早上7點又扣款237歐，中午時分又扣90歐早餐，因為每天行程早，所以沒定早餐，也壓根沒有去吃過早餐。所以在我不知情下扣了2筆費用，衹有第一筆是我簽字並明白的，導致我以為自己信用卡被盜刷，通過信用卡中心才知道都是這家酒店扣的！！！