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Publicerades1 nov. 2025
rhuman
Fabulous hotel! Service was excellent throughout the hotel including reception, concierge, restaurant/bar, housekeeping. When we checked in, the concierge was able to make a reservation on the spot for us at a very popular restaurant in Madrid!
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Pris per natt från:26 694 PHP
Publicerades4 dec. 2024
Gästanvändare
Wow , very good hotel
Thank you very much hotel is situated in a prime location, making it incredibly convenient for both tourists and business travelers. It’s close to major attractions, public transportation, and a variety of restaurants, yet it still manages to provide a peaceful and quiet environment.
Check-in Process
The check-in process was seamless and efficient. The staff at the front desk were welcoming, professional, and went out of their way to ensure that I felt at home. They provided all the necessary information about the hotel facilities and nearby attractions with a genuine smile.
Room Quality
My room was immaculate and thoughtfully designed. The bed was incredibly comfortable, with high-quality linens that guaranteed a good night’s sleep. The room
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Pris per natt från:11 396 PHP
Publicerades25 dec. 2024
Gästanvändare
Wonderful stay.
Great location at the centre of everything. Next to the main street that looks like Broadway in NYC where you can find musical theatres, exhibitions, etc.
Friendly staff at check-in. Maria was very polite and offered to circle the locations of major destinations on a map for me.
Amenities are VERY new and technologically up to date. Interiors are beautifully designed with details that showcase thoughts and considerations put in to improve the user experience and functionality as well.
If anything to note, it might be a bit noisy in the evenings as it’s right next to the main street and plaza with performers singing. But it’s quiet enough after 10pm and hasn’t been much of a concern for me during my stay.
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Pris per natt från:16 814 PHP
Publicerades21 apr. 2025
Gästanvändare
The hotel was very clean. The staff was friendly and very helpful. It was next to the train station which helped us get to the train quickly. However it is a ways from the downtown area with shopping and palace,, Taxi is needed. The staff in the bar area was very friendly. The rooms are spacious and very clean. Good Wi Fi. Highly recommended.
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Pris per natt från:8 714 PHP
Publicerades7 juni 2024
Gästanvändare
My stay at the Intercontinental Madrid was an absolute delight from start to finish. The hotel's location is truly unbeatable, placing me right in the heart of the vibrant city, allowing easy access to all the must-see attractions. The service was impeccable - the staff went above and beyond to ensure my comfort and satisfaction throughout my stay. The highlight for me was the Club Lounge experience; the exquisite service and attention to detail truly made me feel like a valued guest. I highly recommend this hotel for anyone looking for a luxurious and memorable stay in Madrid.
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Pris per natt från:10 762 PHP
Publicerades30 jan. 2024
Anonym användare
Det var redan väldigt sent när vi anlände till hotellet, och jag fick veta att Ctrip hade sagt upp kontraktet, jag var inte bekant med platsen, så jag var verkligen orolig. Men receptionisten sa omedelbart att han definitivt skulle hjälpa till att lösa problemet. Jag var lättad och det var ett mycket säkert hotell. Rummet är också bra, med två steg som skiljer vardagsrummet och sovrumsdelen åt. Det finns läckra kaffe- och snacksbutiker i närheten, så du behöver inte oroa dig för jetlag.
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Pris per natt från:9 146 PHP
Publicerades14 juni 2025
Gästanvändare
Friendly reception service, spacious carpark and room, wide selection of breakfast buffet ! Really enjoyed our stays ! Highest recommendation!
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Pris per natt från:7 870 PHP
Publicerades16 mars 2025
Gästanvändare
This is a serious complaint about the restaurant Market of this hotel. I stayed here for three days this time, every time I sit there for more than 10mins just to wait for service. Others western tourists got served the water immediately. The waiter also did small talk with them, but me? Totally ignored by all the waiters!
I have to call them, after I just ordered the sandwich then the waiter grabbed the menu from me! I have to chase him to ask for tea!
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Pris per natt från:22 782 PHP
Publicerades27 mars 2024
Gästanvändare
這是一家本地的酒店集團。服務真心太一般了。辦理入住手續的時候,等了半天,工作人員一直在説話,因為不懂西語,以為她們在説什麼事情。過了會兒看錶情不太對,上前詢問,才説哦,原來您要辦理入住啊,她不知道🤷♀️暈!不辦理入住在前台排隊幹啥呀?酒店房間大小還算可以,但是設施真的算不上五星。一千六一天的價格基本沒有性價比。很後悔沒有選國際連鎖的那幾個酒店,洲際也差不多就是2200到2500。最需要注意的是,攜程在訂酒店的頁面給了這個酒店親子酒店的標簽,我也是衝著這個定的。然而酒店的游泳池不接待六歲以下的孩子。並且,游泳是需要提前預約的……可以理解,酒店游泳池不大,所以需要預約,但是至少前台辦理入住的時候要告知吧?小朋友開開心心換了游泳衣下去,不讓遊,失望的又走了。我趕緊試着去預約,結果負責預約的人去給客人做SPA了,不知道什麼時候能回到接待台…好在遇到了一個很熱心的工作人員,幫忙聯繫協調。最後説破例給小朋友遊一次,不過衹能是晚上八點到八點四十五……雖然很感謝這個工作人員,但是那個時間小朋友早就睡覺了💤最後也失望的沒能游泳。一直問我為什麼小朋友不允許游泳。衹能盡力解釋是媽媽的疏忽,沒有約位置。假如也是衝著親子這個標簽預訂的,那麼千萬要三思。預訂的時候這個酒店一直是置頂的,估計應該是給攜程的佣金比較高,或者買了推薦位置。性價比算不上差,但是真心一般般。
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Pris per natt från:11 772 PHP
Publicerades9 juni 2024
Gästanvändare
Staff are friendly and helpful. We had problems in charging our car. We asked for help and they came in a minute to help. Carpark is just in the basement and so we could unload luggages and took the lifts from basement up to our room floor directly. Very convenient.
Room : spacious
Breakfast : not worth, only few varieties.
Cleanliness : looks clean in general. But I think the hotel should pay more attention to the 'little things'. One spoon in the room and a plate in the breakfast restaurant had dirt.
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Pris per natt från:10 872 PHP