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Publicerades23 mars 2026
Martin Verreault
It was my third trip with my gf to this hotel and we loved it every single time. The food is amazing and the staff is incredibly kind, and the cocktails are diversified and delicious
The only suggestion I could make to make the experience even better would be a nice espresso/coffee machine experience. Generally speaking, when they make a latte/capuccino or any other type of speciality coffee the foam
Is not totally adequate and the milk used is a bit too sweet for Some reason. But this is just my personal preference! :)
I would recommend this hotel to everybody that want to enjoy a quiet/romantic time with his/her partner
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Pris per natt från:191 EUR
Publicerades30 nov. 2024
Gästanvändare
The food, experiences, and views were incredible, though the service was just okay. Be sure to book experiences well in advance—we missed out on the cenotes dinner despite reserving a month ahead. This dinner was our main reason for choosing the hotel, yet staff informed us it wasn't available. To make matters worse, another experience was canceled without notification, causing us to wake up unnecessarily early and ruining our day.
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Pris per natt från:1 612 EUR
Publicerades10 nov. 2025
Gästanvändare
Standout was the unique rooms which are extremely private, spacious and beautifully designed along the lagoon. Personally I didn’t quite understand the ‘Butler’ concept and found some of the comms style a bit frustrating.
The other standout was the ‘Day of the dead’ celebrations. The property was decorated beautifully and very well organised. The opportunity to also participate was great as we felt emerged in the festivities. It would have been nice if the dinner package also included the face painting.
More broadly the property is set within mayakoba so you can explore the grounds including the other hotels and it was fun to explore on the bikes.
The only other thing to be aware off is also this is the more premium / exclusive hotel in mayakoba it’s still geared towards families or at least there where quite a few kids around. Finally don’t have high expectations of the beach it’s tiny and there isn’t much space.
If you want high end luxury visit Maroma.
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Pris per natt från:607 EUR
Publicerades4 aug. 2023
D’Gone International
Service at reception/ lobby is fantastic, helpful and friendly. Also at the pool, staff tries to do their best as many people order and I think they need more staff to service everyone. However, at the restaurant ‘La cocina’ for breakfast as well as Dinner at the Sushi restaurant: service was pretty slow, even some dishes were forgotten and we had cancelled, some food arrived cold — needs to improve the table service.
I didn’t appreciate that most of the weekly activities scheduled needed extra $.
Need proper beach place to walk along.
Is fun they have an arcade for extra entertainment.
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Pris per natt från:184 EUR
Publicerades11 jan. 2026
Gästanvändare
Pros: very clean, staff are helpful and polite. The beach is beautiful white sand with turquoise water and palm trees for shade. There are a lot of chairs around the pools and on the beach. The room was comfy, good beds and pillows. Great shower and bathtub. The property is well kept. The are many activities, games and events organized.
CONS: The food is average, generic and limited for vegetarians. The restaurant menues are not a la carte. It’s a fixed menu. The cocktail are way too sweet , except for David, it was impossible to get a good drink. The wine is dry but no choice not even to purchased. If you like an American diet with everything sweet and you want to hand by the pool and bar, you will be happy. If you want to rest on the beach, without having vendors bug you every 5 minutes plus having to breathe cigarette smokes which is allowed all over the beach. If you like decent food and enjoy a good cocktail and wine. This place is not for you.
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Pris per natt från:189 EUR
Publicerades14 maj 2025
Gästanvändare
Great Stay at Riu Playacar
We enjoyed our stay at this clean, well-organized resort with spacious, quiet rooms (ours had no balcony, but it was fine). The minibar was a nice touch, and the bathroom was spotless.
Highlights:
✔ Food variety – Multiple à-la-carte restaurants (dinner reservations not needed) and buffets with good lunch/breakfast options.
✔beach – Plenty of sunbeds but no umberalla so bring your sunscreen, though pools get crowded les sunbeds.
✔ Access to sister hotels – Party lovers can visit Riu Tequila’s club nearby.
✔ Convenient location – Mini-market across the street, and Playa del Carmen (5th Ave) is just a 150-peso taxi ride away.
✔ Easy airport transfer – ADO bus (250 pesos/person, 45-min ride + 5-min taxi 150 pesos next to ado turism station).
Minor drawbacks:
✖ No elevators – Tough for guests with mobility issues.
✖ Entertainment hiccups – The host sometimes forgot to switch back to English after Spanish announcements.
Perfect for: Travelers who want good value, variety, and proximity to Playa’s nightlife.
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Pris per natt från:147 EUR
Publicerades7 juli 2025
Ali_b
It was AMAZING! I had such a great time there! The staff were super friendly and the food was delicious. I made sure to eat and drink as much as possible, I think I ate too much! There is only a buffet breakfast and lunch and dinner at the restaurants. It's à la carte (if you paid for the package) and you can order as much food as you want. Mexican food for lunch and Italian or Mexican food for dinner (you have to book for dinner). I also love that the rooftop bar has unlimited great food for the whole day. The pool area was nice and so was the furniture. My room was huge and very spacious, I did not have the best view which didn't matter because I was upstairs on the rooftop for most of the time. They also stock the room fridge with soft drinks and beer which are unlimited. Each floor has a water cooler machine and an ice machine which was great when it came to refilling my water bottles. I think it's a great idea instead of the single use water bottles. I highly recommend staying here, my only regret was not staying here longer. I will be back in the future!
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Pris per natt från:78 EUR
Publicerades24 feb. 2026
Gästanvändare
Pros - the staff is all wonderful. The resort has been recently renovated so it’s in relatively good condition.
Cons - the food isn’t great… I would call it mediocre verging on poor. The a la carte restaurants weren’t great either and I would call the booking system/insane red tape process to visit the a la carte restaurants off putting, verging on insane.
I probably won’t be back for the above stated reasons, but I must reiterate that all of the service staff were truly lovely and no question the highlight of the trip.
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Pris per natt från:98 EUR
Publicerades25 aug. 2024
Nikkilaoshi
För det första är El Beso bara en byggnad i den större resorten Ocean Rivera. Det betyder att endast din byggnad är endast för vuxna. Vårt Swim up-rum var underbart. Vi försökte nästan alla om inte alla av de 10 restaurangerna och vi hade inga klagomål på maten var bra. Kanske inte alltid fantastiskt men aldrig hemskt. Det finns ungefär 3/4 olika märken eller servicenivåer inom den större resorten. El Beso verkar vara 1 nivå från toppen vilket är Privilege vi bytte för en extra natt & minibaren för privilegier var mycket bättre samt att ha butlerservice och prioriterade restaurangbokningar när de alla var bokade. Det finns också en speciell restaurang endast för privilegier som var fantastisk men ingen av restaurangerna var extremt trånga. Det finns en app eller webbsida som fungerar som en app med all resortinformation och där kan du boka bokningar. Det finns också massor av underhållning varje kväll. Det är definitivt ett ställe att gå och bo på, det finns ingen anledning att ge sig ut utanför resorten, det finns så många saker att göra scheman är packade för alla olika områden och en bowlinghall och teater. Det finns inte mycket i närheten av turistområdet är kanske 20 minuter bort med bil ner till stranden.
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Pris per natt från:257 EUR
Publicerades5 aug. 2024
Qiqibabahua**
Mycket underbart, kan du leka direkt till parken.Vuxna barn har roligt.Miljön är bra, servicen är på plats och faciliteterna är fulla.Nästa gång kommer du att ha en chans.
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Pris per natt från:1 157 EUR